Virtual Symposium: The Power of Ecosystems - April 7 & 8
The premier industry event for insurance professionals
Featuring inspiring keynote speakers, insightful seminars and our ever-popular leadership panel, Symposium is the premier industry event for insurance professionals.
This annual event brings together bright minds who provoke engaging discussion about the future of our industry. As a virtual event, you can join us from wherever you can connect to the internet!
CE Credits will be available for this event (breakdown TBC).
Register Now - Early Bird pricing ends March 26
Symposium 2021: The Power of Ecosystems
2020 was the year we all stayed home. Despite this, our connectedness revealed itself to us—from how we interact with others, how we work, and how we conduct business.
This year’s Symposium theme—The Power of Ecosystems—offers a different lens with which we can view the technological, market and climate forces on our industry. Like an ecosystem in the natural world, our business environment creates opportunities to coexist and coevolve with other organizations.
From auto manufacturing, to banking, to regulation, to technology—join us to explore the intersection of insurance with other industries in formal and informal ways. You will also look at how our own workforce could evolve and be reshaped by partnerships, and what this means as you hire, train and manage personnel.
Session A: Opening Speaker
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Alister Campbell
President & CEO
Property and Casualty Insurance Compensation Corporation
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Session B: The Decentralized Workforce
In the natural world, ecosystems create opportunities for each participant to draw from their unique strengths, which benefits the wider environment. This session puts the focus on one of our biggest strengths: our workforce. The pandemic dramatically forced the shift to remote working and an alternative workday, while also drastically impacting work/life balance. Some people have thrived, others have found it challenging to navigate.
In this session, you’ll hear from experts as they share their views on what changes are here to stay long-term. You will also explore how our partnerships with other organizations and industries could influence who we recruit and train. For example, as we develop partnerships with technology providers, our need for this in-house expertise may evolve as well. You’ll gain a lens into the in-demand competences of tomorrow, as well as the skills, knowledge and experience within our own organizations that may be sought by our external business partners.
Speakers:
Dr. Stephanie Fitzgerald | Senior Business Partner - Mental Health, Rolls-Royce
Jan LeRoy | Vice President, Human Resources, Marsh Canada Limited
Sonia Boyle | Chief Human Resources Officer, Gore Mutual Insurance
Session C: Making the Case for Ecosystems
Originally imagined by James S. Moore in the early 1990s, a business ecosystem is “an interconnected set of services [or products] that allow users to fulfill a variety of needs in one seamless experience.”
Ecosystems are built around customer needs; they go beyond simple partnerships across industry boundaries and bring together digitally accessible services or products, providing consumers with an end-to-end experience. Experts suggest that by 2025, ecosystems will generate $60 trillion in revenue, which will constitute 30 per cent of global sales in that year.
Speakers:
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Bayard Gennert
Senior Expert
McKinsey & Company
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Justine Habkirk
Associate Partner
McKinsey & Company
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Session D: Big Impact: Artificial Intelligence and Big Data in the Industry
Artificial intelligence and big data will play an important role in the ecosystems of tomorrow. Whether it’s analyzing data to improve customer support, automating processes to quickly resolve claims, or collecting information to underwrite new risks, AI & big data will help us make decisions more easily and faster. It’s also expected to free up resources that will allow us to concentrate on the more human and interpersonal elements of our work.
In this session, you will explore how big data and AI is currently being used in the design and delivery of products and services in the insurance industry. Our panel of experts will bring the latest industry research on big data and AI to life with examples and case studies, and share the impact on their businesses, employees and customers.
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John McClelland, CAIB
Founder, miBroker
Broker & Director of Digital, McClelland Insurance
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Adam Mitchell
President
Mitchell & Whale
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Alex Plenits
Business Innovation Analyst, Toyota North America
Innovation Advisor, Lloyd’s Lab
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Greg Smith, FCIP
Chief Operating Officer
Crawford & Company (Canada) Inc.
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Session E: Leadership Panel
Our popular leadership session brings you into the boardroom and offers a glimpse into how organizations rose to the challenges of the pandemic, lessons learned and an outlook for the future.
Moderator:
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Tony Chapman
Host, Chatter that Matters
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Speakers:
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Philomena Comerford, CIP, CCIC
President & CEO
Baird MacGregor Insurance Brokers LP
Hargraft Schofield LP
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Carol Jardine
President, Canadian P&C Operations
The Wawanesa Mutual Insurance Company
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Brian Parsons
Head of Canada
Willis Towers Watson
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Monica Ningen
President & CEO
Swiss Re Canada & English Caribbean
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Session F: Climate Change and the Disrupted Ecosystem
Climate change continues to be a focus for our industry. We all have a meaningful role to play in helping the industry address the financial impacts of extreme weather, which is expected to double over the next 10 years, increasing from $2.1 billion a year to $5 billion.
In this session, you will learn what the industry is doing to remain resilient and how we can individually make an impact. You’ll also learn about external partnerships and collaborations that could help us prepare for the long-term impacts of climate change.
Speakers:
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Phil Gibson
Managing Director, Personal Insurance
& Data Science
Aviva Canada
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Caleb White
President & COO
Climate Engine
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Anne Wilson
Senior Vice President & Property Expert
Swiss Re America
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Laura Zizzo, JD, BES
Co-Founder
Manifest Climate
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Agenda (EST)
Day 1: April 7, 2021
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10:00 a.m. - 11:00 a.m.
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Session A: Opening Speaker
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11:00 a.m. - 11:30 a.m.
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Break
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11:30 a.m. - 12:30 p.m.
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Session B: The Decentralized Workforce
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12:30 p.m. - 1:00 p.m.
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Break
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1:00 p.m. - 2:00 p.m.
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Session C: Making the Case for Ecosystems
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Day 2: April 8, 2021
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10:00 a.m. - 11:00 a.m.
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Session D: Big Impact: Artificial Intelligence and Big Data in the Industry
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11:00 a.m. - 11:30 a.m.
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Break
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11:30 a.m. - 12:45 p.m.
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Session E: Leadership Panel
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12:45 p.m. - 1:15 p.m.
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Break
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1:15 p.m. - 2:15 p.m.
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Session F: Climate Change and the Disrupted Ecosystem
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2:15 p.m. - 2:45 p.m.
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Optional networking
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Thank you to our sponsors
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