Understanding Property Claims Investigation Webinar (EST)
Date and Time: May 04, 2023 9:00 a.m. - 4:30 p.m. EST
Kyle Case, Facilitator
Supervisor, National Claims, Property, Co-operators
| BUILDING | INDUSTRY KNOWLEDGE /
Investigate claims more effectively with
increased positive outcomes .
From the ‘Understanding’
Series for Adjusters'
How well a claim is investigated
impacts the claimant, the adjuster and the insurer. A shallow investigation can
lead to more time spent on the file and an unhappy client. Coverage analysis
that is incomplete or doesn’t ask the critical questions will lead to increased
leakage costs for the insurer—adding unnecessary effort and frustration to your
job. By contrast, a thorough investigation leads to a positive outcome for
everyone involved: a more satisfied client, better financial results for the
company, and more effective resolution of the file for the adjuster.
us for this one-day program where you’ll learn the best practice steps needed to
lead a fulsome claims investigation and coverage analysis. You will also learn
about the common errors and red flags that are missed and how the job of an
adjuster connects to the bigger picture. This practical program
is based on real-life and will give you tools, practice, and feedback that you
can utilize in your job immediately—including the experience gained from working on several
case studies with an industry expert, and best practice steps compiled by
seasoned professionals as a useful job aide takeaway.
-Explain the impact of the claim investigation and
coverage analysis on the insured, the insurer and the adjuster.
- Use real
life scenarios, policy wording and best practice steps to thoroughly investigate
claims and avoid common pitfalls.
- Determine the appropriate coverage to
indemnify the insured.
You’ll give your career the edge by handling your
claims more effectively, keeping your clients happy, and minimizing leakage costs.
This program is suited to junior to intermediate
adjusters with a minimum of one year of experience in the role of an adjuster
who wants to learn how to manage their property claims more efficiently.
- Prices below are for IIO Members. Fees noted
below do not include hst.
- Non-members and renewing members the IIO
Membership fee will be added to your cart.
- Sorry, no refunds. Credit notes
issued only with 48 hour written notice
- In accordance with Provincial
regulator's guidelines, in order to be eligible for CE hours, you must be
logged in with for the entire duration of the session and complete random
attendance checks. Partial hours cannot be issued.
24 hours prior to the webinar, all registrants will
receive an e-mail providing the direct link to the Webinar. This link is unique
to you and is tied to your name, it cannot be shared or used by
others. This link must be used when you log in to the webinar so
that your attendance can be tracked.
Our webinar platform is
for this session is ZOOM. Please test your system in advance
and ensure it meets the requirements by testing your
system using this link: https://zoom.us/test
FOR GROUP RATES OF 3 OR
MORE, or If you need assistance with registration, email
APRIL 21 UPDATE
-Please note that this session is now
us to be contacted about the next date coming later