Statement Taking: The Foundation of a Good Investigation - Webinar (Atlantic)

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Date and Time: October 14, 2021 1 - 3:15 p.m Atlantic

Please register with your local Institute:  IIBC , IIM, IISKIIO-GTA ,IINS , IISA , IINA , IINL .

WEBINAR | FOUNDATION | TECHNICAL 

The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence to assist in the overall claims investigation and decision making process. In this webinar, we will look at the entire claims process to understand the impact of evidence collection, while providing tools to ensure success for a solid investigation.

OBJECTIVES
• Define "evidence" and discuss methods of evidence collection
• Review the claims handling process
• Identify potential legal issues in the collection process and the admissibility of evidence in court
• Explain the statement taking process::
    - How to prepare for a statement
    - Determine parties to be interviewed
    - How to lead questioning and document the evidence
• Examine in detail the preparation of statements for an automobile accident, a slip & fall injury, and a liquor incident

PRESENTER:
Mark Woodall, President & Owner - Bubba Holdings Ltd.
Mark has extensive, long-term involvement as a large loss adjuster for Lloyds, and actively promotes Lloyds in Canada on a number of issues. With forty years’ experience in the industry, he has worked at the senior management level with a number of large domestic insurers. As well, he held the position of COO for a large independent adjusting company. Being well-recognized for his specific expertise in the industry, he is often called upon to deal with difficult risks, and has worked as a skilled self-employed large loss adjuster. Over his career, Mark has taught courses for the Insurance Institute of BC and was awarded Instructor of the Year in 1998. Mark was selected as the Insurance Person of the Year in BC in 2009, and is a regular speaker for the insurance industry.

WEBINAR LOGIN:
Please ensure the email address in your profile is current.  Connection testing and login details will be emailed prior to the webinar.  Please check the email to test your connection to the webinar platform.

CE CREDITS:
2 CE Credits are available 
for the following provinces only:
Alberta (#58719)
British Columbia
Manitoba (#37532)
Saskatchewan

REGISTRATION DEADLINE:
Wednesday, October 13, 2021

GROUP RATE:
10% reduction on each registration fee for groups of 6 or more, based on membership status. Contact Monique LeBlanc at mleblanc@insuranceinstitute.ca or Chrisitne Doucet at cdoucet@insuranceinsitute.ca
to register with the reduced rate.

IMPORTANT NOTES:
1. Webinar registrations are per person. When registering, you confirm that only the person(s) named in the order will participate.
2.
Please ensure the email address in your profile is current.  Login details will be emailed the day prior to the webinar.
3. No cancellations, substitutions are welcome.

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