Dealing with Worplace Negativity


Moncton-Online, NB [Map]
Date and Time: October 14, 2021 1:00 - 3:30p.m. Atlantic

Dealing with Worplace Negativity

Webinar Leader: Stephen Franklin

Negativity is a major issue and a problem in many Insurance workplaces. Griping, complaining, bad mouthing (about company, customers, management, co-workers, etc.), a pessimistic response to new ideas… these are all forms of negativity; and their impact is significant. Reduced productivity and poor performance almost always accompany an increase in negative conversation and behavior. Workplace morale is affected, along with co-worker’s sense of job satisfaction. And negativity breeds negativity. Left unchecked it spreads to others until it has become a part of the culture; a poisoned workplace. This can prompt the loss of valuable employees, while those who remain have their "State of Motivation" adversely affected. The distraction, disruption and drama created by negative individuals will compromise a team’s ability to accomplish objectives and complete projects on time. And negativity can have an impact on the mental health of staff.

In this seminar you will:

1.  Examine the sources of negativity and what managers and supervisors can do to avoid de-motivating staff.

2.  Look at how to confront negativity directly, both at the group level and with individuals.

3.  Learn techniques to help negative individuals become more positive.

4.  Look at steps to creating and maintaining a positive workplace.

Learning Points:

1.  Negativity – Definition and Impact. Gain an understanding of why negativity is so disruptive in the workplace.

2.  The source of negativity - The most common reasons why people are negative.

3.  The most common mistakes companies, managers and supervisors make that can contribute to the problem negativity.

4.  Dealing with negativity as a Supervisor. Creating awareness and getting accountability for the change from negative to positive.

5.  Techniques for dealing with negative co-workers.

6.  Strategies for creating a positive workplace.

7.  Application exercise - Creating a strategy to deal with negativity.

Remember that the best way to combat workplace negativity is to keep it from occurring in the first place!

If you wish to register a group please contact Monique at by phone 506-386-5896 or Christine at

Webinar registrations are per person. When registering, you confirm that only the
person(s) named in the order will participate .