How To deal with difficult people

IINB 1010 St- George Boulevard

Moncton, NB [Map]
Date and Time: October 16, 2019 9:00 a.m - 12:00 p.m AST
Stephen Franklin, .

With Stephen P. Franklin

Dealing with difficult people? Don't miss this helpfull Seminar/Webinar

Difficult people come in many forms. They can be angry,agressive,demanding even unreasonable. For many insurance professionals, this is one of the most intimidating parts of the job.

In this session you will get an understanding of the motivations of the difficult people, why they behave the way they do; and you will be given effective techniques for dealing with theses individuals. You will learn how to not be intimidated by them and you will gain value through the practical techinques provides in this important session.

Date: Wednesday October 16, 2019
Time: 9:00 a.m. - 12:00 a.m. AST
Location: IINB training Room, 1010 St.George Boulevard, Moncton NB
Member: $75,00
Non Member:$80.00
No refunds. Substitutions welcome.


Pricing for this seminar varies based on your membership. Prices exclude tax

Fee Description Amount
Member $75.00
Non members $80.00