How To deal with difficult people
IINB 1010 St- George Boulevard
Date and Time: October 16, 2019 9:00 a.m - 12:00 p.m AST
Stephen Franklin, .
With Stephen P. Franklin
Dealing with difficult people? Don't miss this helpfull
Difficult people come in many forms. They can be angry,agressive,demanding
even unreasonable. For many insurance professionals, this is one of the most
intimidating parts of the job.
In this session you will get an understanding of the motivations of the
difficult people, why they behave the way they do; and you will be given
effective techniques for dealing with theses individuals. You will learn how to
not be intimidated by them and you will gain value through the practical
techinques provides in this important session.
Date: Wednesday October 16, 2019
Time: 9:00 a.m. - 12:00 a.m. AST
Location: IINB training Room, 1010 St.George Boulevard, Moncton NB
No refunds. Substitutions welcome.
Pricing for this seminar varies based on your membership. Prices exclude tax