Managing Professional Conversations - Webinar (IIMB)


Winnipeg, MB Map
Date and Time: June 08, 2023 11:00 a.m. - 1:00 p.m. CDT

*This is the registration page for IIMB members. Please register with your local Institute office IINB, IISK, IISA

The CE Credits Hours are only valid in Manitoba.


As an Insurance Professional, communication is a significant part of the job. There are many meetings, phone calls, and conversations. In this session we look at the basics of effective communications. We learn how to plan for important professional conversations and meetings, how to manage them to get the outcomes we need, and how to tactfully end them. Increase your confidence in Professional Communications and increase the results that you get.

Presenter: Stephen P. Franklin: Stephen has spent the last 32 years helping individuals and teams with their Professional Development, through seminars, consulting and individual coaching across. Through his work with the Insurance Institutes, he has helped many Insurance Professionals find real solutions to some of their most challenging workplace issues. He is an experienced facilitator, facilitating in accordance with the International Board of Standards for Training Performance and Instruction. In his various roles as a public speaker he has spoken across Canada as well as in the United States and Australia.

Corporate Rate: For groups of 5 or more $50 / person (plus membership fee if not a member of the Insurance Institute).  Please email or call 204-956-1702 to register.

Webinar Log-in: Please ensure the email address in your profile is current.  Connection testing and login details will be emailed 24 hours prior to the webinar.  Please check the email to test your connection to the webinar platform.


Registration:    10:45 a.m.
Presentation:   11:00 am - 1:00 pm CDT

CE Credits:     2 CE Hours (#40910).
*** Full attendance is required.*** Late arrival or early departure results in no CE hours issued as per ICM regulations. For a webinar, this includes a transmission disruption due to unresolvable technical issues. Partial hours cannot be issued. 

Cancellation Policy: No cancellation allowed. Substitute welcome as long as we are notified more than 24 hours prior to the webinar. All registrants will receive an e-mail providing the link to the Webinar the day before.

Membership: Insurance Institute membership is required. IIMB Membership Fee of $85.71 + GST is applicable (membership expires May 31, 2024).  For assistance to renew or process your membership, please contact .

Best Practices for Virtual Sessions:

Please be advised that your image and voice may be captured and recorded during this virtual session for review purposes. Your participation in this virtual session is considered consent to be recorded as required by law.
It is highly recommended that you
follow our suggested best practices when participating in any virtual session.
We have taken every precaution to keep you and your information safe.
Here is what we are doing to protect all of our stakeholders.

Kimmy Fung, Education & Events Administrator
Insurance Institute of Manitoba
T: 204.956.1702 ext 102