2011 Ethics Columns
November 2011 - "The Future of Integrity" [PDF, 253 KB]
A truly multi-generational workforce introduces an entirely new dimension to ethics and mentoring.
May 2011 - "Hypothetical Situations" [PDF, 838 KB]
Those “hypothetical questions” about a friend’s insurance needs can often be a test of the insurer-client relationship. If the broker “ought to know” her client, then such a loose inquiry becomes: can the broker turn a blind eye to a suspected misrepresentation or non-disclosure?
April 2011 - "Full Disclosure" [PDF, 102 KB]
Withholding information from the insurer at renewal time is the wrong way to gain a competitive advantage.