F520: Leading in the Insurance World


This FCIP leadership development course provides a comprehensive overview of leadership and examines many of the key challenges faced by leaders in the property and casualty (p&c) insurance industry. Leading in the Insurance World is designed to provide you with essential leadership tools and skills. You will be encouraged to reflect on your current approach to leadership and to integrate what you learn into everyday practice.

Learning Objectives

Upon successfully completing this course, you will be able to do the following:

1. Apply core leadership concepts to the p&c insurance industry.
2. Relate leadership content to your own organizational and professional experience, strengthening understanding, analysis, and decision making.
3. Engage collaboratively with people from other roles and other types of p&c organization to develop a multifaceted understanding of the Canadian p&c insurance industry and enhance virtual collaboration skills.
4. Practise critical thinking skills, evaluating various perspectives and assumptions that impact personal work and the industry.
5. Demonstrate effective written communication skills needed by insurance professionals.

Course Topics

Leading in the Insurance World is divided into 11 one-week modules:

• Leadership Challenges
• Leadership Theories
• Corporate Governance
• Strategic Leadership
• Leadership Ethics
• Leadership Development
• Coaching and Mentoring
• Managing Human Resources Strategically
• Leading Individuals and Teams
• Leading Organizational Design and Managing Change
• Communicating Effectively


Final grades are based on participation in online discussions and assignments.

Who Should Register?

Like all our FCIP courses, Leading in the Insurance World is designed for current and future leaders in Canada’s property and casualty insurance industry. Whether you’re a broker, an underwriter or a claims professional; a supervisor, manager or director – if you hold a CIP designation and are interested in a leadership role in a p&c organization, this insurance education course can help you develop the skills and knowledge you’ll need to lead teams and drive organizational change.


Textbooks are mailed to the shipping address indicated in your order in approximately 5-10 business days. A tracking link will be emailed once shipped. Please allow an additional 3-5 business days for processing.

You may also experience additional delays with your delivery carrier.