Textbooks will be couriered to the selected address on your Institute profile. A street address is required (PO boxes are NOT acceptable). Please ensure your home address is current.

An eBook format is available for this course, with the purchase of the physical textbook. The eBook can be accessed in your online tutorial in eLearning.

CANCELLATION / WITHDRAWAL POLICY:

Evening and Virtual deadline: Requests must be received prior to September 30, 2022. No refund will be given after September 30, 2022

Approved withdrawals will be subject to a $55.00 (plus tax) withdrawal fee and course text charge. After the commencement of the second class, no refunds will be made for courses and textbooks that are not current, or have been marked in.

All cancellation/withdrawals must be made in writing. Membership fees and textbook shipping fees are non-refundable.

If the textbook is returned in good standing order (un-opened), the textbook fee will be refunded as soon as the textbook is received by our office.

Transferring to another semester, or to another province's class is considered a cancellation.

Transferring to Distance Learning is not Permitted

1. Go to the Institute’s e-learning site: http://elearning.insuranceinstitute.ca

2. Username: Member ID# (listed as "PERSON ID" on receipt)

Password: web password

* New users need to visit insuranceinstitute.ca and click "first time logging in" to create their web profile and password