C110: Essentials of Loss Adjusting

Please note that the final examination for this course is a computer-based exam.

Focused knowledge of insurance and professional conduct within the claims domain forms the core of Essentials of Loss Adjusting. Soft skills and knowledge required to handle claims are blended in the curriculum to improve fundamental insurance claims-handling techniques. You will learn about managing relationships in order to gather critical information in the claims-handling process. Essentials of Loss Adjusting provides a step-by-step process to policy analysis for coverage evaluations. You will also learn the fundamentals of investigation, evaluation, negotiation, and settlement within the claims process. Specific introductory claims knowledge will be covered in the context of automobile, property, and liability claims.

Course Note: Before you take C110: Essentials of Loss Adjusting, we recommend that you have taken the following courses: C11: Principles and Practice of Insurance, C12: Insurance on Property, C13: Insurance Against Liability—Part 1, and C14: Automobile Insurance—Part 1.

Course Outline

  • Legal and corporate environments
  • Policy contract analysis
  • Communication skills
  • Investigation, evaluation, negotiation and settlement
  • Automobile, property and liability claims
  • Who Should Register

    All insurance courses offered by The Insurance Institute are designed for individuals who want to attain a highly recognized and respected professional designation in the p&c industry. The professional designation Chartered Insurance Professional (CIP) is recognized across Canada and elsewhere around the world as the benchmark of insurance professionalism.

    Essentials of Loss Adjusting is for industry professionals, including brokers and agents, underwriters and adjusters, who want a comprehensive p&c education and the skills and knowledge required to advance their careers.

    Course Offerings

    Distance Learning

    Name Start Date End Date Method  
    C110: Essentials of Loss Adjusting 9/1/2018 12/3/2018 Independent Study


    In-Class and Virtual Learning

    Name Location Start Date End Date Class Time Delivery Method  
    C110 Les rudiments de l'expertise des sinistres IADQ - WEB 9/10/2018 11/26/2018 18h30 à 21h30 Est Internet
    C110: Essentials of Loss Adjusting (Evening) Port Hope 9/11/2018 11/27/2018 5:30 - 8:30 p.m. EST Classroom
    C110: Essentials of Loss Adjusting (Virtual) 9/11/2018 11/27/2018 5:30-8:45 p.m. MST Virtual
    C110: Essentials of Loss Adjusting (Virtual) Vancouver 9/11/2018 11/20/2018 6 - 9 p.m. PST Virtual
    C110: Essentials of Loss Adjusting (Evening) Toronto 9/11/2018 11/27/2018 5:30 - 8:30 p.m. EST Classroom
    C110: Essentials of Loss Adjusting (Evening) Toronto 9/11/2018 11/27/2018 6:15-9:15 p.m. EST Virtual
    C110: Essentials of Loss Adjusting (Evening) Vancouver 9/12/2018 11/21/2018 5:15 - 8:15 p.m. PST Classroom
    C110: Essentials of Loss Adjusting (Evening) Halifax 9/12/2018 11/28/2018 6:00 pm Atlantic Virtual
    C110: Essentials of Loss Adjusting (Evening) Victoria 9/12/2018 11/21/2018 6 - 9 p.m. PST Classroom
    C110: Essentials of Loss Adjusting (Evening) Toronto 9/15/2018 12/1/2018 9 a.m.- 12 p.m. EST Virtual
    C110: Essentials of Loss Adjusting (Evening) Calgary 9/18/2018 11/27/2018 6 - 9 p.m. MST Virtual
    C110: Essentials of Loss Adjusting (Virtual) Edmonton 9/19/2018 11/28/2018 6:00 - 9:00pm MST Virtual
    C110 Essentials of Loss Adjusting - Fall 2018 St. John's 9/19/2018 11/28/2018 6:30 pm NL Combined
    C110 Essentials of Loss Adjusting - Fall 2018 Charlottetown 9/19/2018 11/28/2018 6:00 pm Atlantic Virtual
    C110: Essentials of Loss Adjusting (Virtual) Moncton 9/25/2018 11/30/2018 6:00pm (AST) Virtual
    C110: Essentials of Loss Adjusting (Weekend) Kitchener 11/9/2018 11/25/2018 Friday 6 - 9 p.m.EST Classroom