C16: The Business of Insurance

Please note that the final examination for this course is a computer-based exam.

The Business of Insurance is the capstone course in the CIP Program, and should be taken as the final (10th) course. While we strongly recommend this; if you chose not to do so, then C16 must be one of the last three courses taken within a minimum of five completed courses. Now that you have a basic technical knowledge of insurance and risk, you will be exposed to the insurance industry in its broader context.

The Business of Insurance explores the insurance industry’s relationship to its external environment and examines international issues associated with insurance. You will learn about financial concepts unique to the insurance industry. You will examine marketing in insurance, product pricing, broker and insurer relationships, the regulatory environment, and the general dynamics of how the insurance industry operates. The Business of Insurance course introduces you to the study of ethics and how it relates specifically to you and our industry.

Reminder: You must take The Business of Insurance  as one of the last three courses in your CIP Program.

Course Outline

• Insurance industry in Canada
• Insurance company structure
• Dynamics of the insurance marketplace
• Financial management
• Regulatory environment
• Marketing
• Relationships between sales intermediaries and insurers
• Pricing insurance coverages
• Emerging Issues and Trends in insurance
• Ethics, education, excellence

Who Should Register

All insurance courses offered by The Insurance Institute are designed for individuals who want to attain a highly recognized and respected professional designation in the p&c industry. The professional designation Chartered Insurance Professional (CIP) is recognized across Canada and elsewhere around the world as the benchmark of insurance professionalism.

The Business of Insurance is for industry professionals, including brokers and agents, underwriters and adjusters, who want a comprehensive p&c education and the skills and knowledge required to advance their careers.

Course Offerings

Distance Learning

Name Start Date End Date Method  
C16: The Business of Insurance/C16 : L'industrie des assurances 9/1/2023 11/30/2023 Independent Study
C16: The Business of Insurance/C16 : L'industrie des assurances 1/1/2024 3/31/2024 Independent Study


In-Class and Virtual Learning

Name Location Start Date End Date Class Time Delivery Method  
C16: The Business of Insurance (Mondays) - FULL Online - Edmonton 9/18/2023 11/27/2023 6:00-9:00pm MST Virtual
C16: The Business of Insurance (Monday) online-Moncton 9/18/2023 11/20/2023 7:30 pm atlantic Virtual
C16: Business of Insurance (Monday) Online - Halifax 9/18/2023 11/27/2023 5:30 pm Atlantic Virtual
C16: Business of Insurance (Monday) Online - St.John's 9/18/2023 11/27/2023 6:00 pm NST Virtual
C16: Business of Insurance (Monday) Online - Charlottetown 9/18/2023 11/27/2023 5:30 pm Atlantic Virtual
C16: The Business of Insurance (Monday) 9/18/2023 11/20/2023 Virtual
C16: The Business of Insurance (Monday) Online- Toronto 9/18/2023 11/20/2023 6- 9 p.m. EST Virtual
C16: The Business of Insurance (Tuesday) Online- Toronto 9/19/2023 11/21/2023 6- 9 p.m. EST Virtual
C16: The Business of Insurance (Tuesday) 9/19/2023 11/21/2023 Virtual
C16: The Business of Insurance (Tuesday) Online-Moncton 9/19/2023 11/21/2023 7:30 pm Atlantic Virtual
C16: The Business of Insurance (Wednesdays) Online - Calgary 9/20/2023 11/22/2023 6:30 - 9:30 pm MDT Virtual
C16: The Business of Insurance (Wednesday) Online- Toronto 9/20/2023 11/22/2023 6- 9 p.m. EST Virtual
C16: The Business of Insurance (Wednesdays) - FULL Online - Edmonton 9/20/2023 11/22/2023 6:30-9:30pm MST Virtual
C16: The Business of Insurance (Wednesday) Online - BC 9/20/2023 11/22/2023 5:30 - 8:30 p.m. PT Virtual
C16: The Business of Insurance (Thursday) Online- Toronto 9/21/2023 11/23/2023 6- 9 p.m. EST Virtual
C16: Business of Insurance (Regina) Regina 9/21/2023 11/23/2023 5:30 - 8:45 p.m. MST Virtual
C16: L'industrie des assurances (Mardi) IADQ - Online 9/26/2023 11/28/2023 18:30-21:30 EST Virtual
C16: Business of Insurance (Wednesday) Online - Kitchener 10/11/2023 11/22/2023 5:30-9:30 p.m. EST Virtual
C16: The Business of Insurance (Weekend) Online - BC 10/22/2023 11/26/2023 9 a.m.-2 p.m. (PT) Virtual
C16: The Business of Insurance (Sundays) Online - Edmonton 10/22/2023 11/26/2023 10:00am-3:00pm MST Virtual
C16: The Business of Insurance (Sundays) Online - Calgary 10/22/2023 11/26/2023 10am - 3pm MT Virtual
C16: Business of Insurance (Weekend) Online - Kitchener 11/3/2023 11/19/2023 See Class Details Virtual