Students will have the option to write their exams either in Virtual Proctoring or In-Person format at one of the Insurance Institute examination centres.
Exams eligible for In-Person booking:
• Chartered Insurance Professional (CIP®) program courses
• GIE program courses
• Risk Management Certificate Program Courses
• Adjuster Licensing Exam (CIAA)
• RIBO Licensing Exams
• Ontario Other Than Life (OTL) Agent's Exam
• New Brunswick Other-than-life agent and broker examination
• Nova Scotia General License L1
Exam centers and capacity
In-Person exams can be written at your local Institute office or a select few additional third-party centres. Exam centres are selected at the time of exam booking. If you wish to write an In-Person exam, book early as capacity at these centres will be limited.
For more information on what to expect at the examination centre, please refer to the Rules and Regulations found here.
For more information on in-person exam, please review our frequently asked questions.
Schedule Exam Date and Time:
Immediately after you register for your exam, you will receive an email asking you to book your exam. The deadline to book your exam is up to 24 hours before the last day of the exam session, subject to availability.
You can book your exam on the days and times available within the exam session from the list of available exam centres. You should book early as capacity will be limited. Please note, we cannot guarantee that all dates and times within the exam window will be available.
Once you receive your booking e-mail, click here to schedule your exam and follow the instructions below:
1. Select the exam you want to book.
2. Select your preferred exam format:
For In-person Proctored select Location tab,
For Virtually Proctored select Online Proctoring tab
3. Select a location, date and time that works for you.
Once you’ve booked your exam, you will receive an “Exam Booking Confirmation” email. Make sure to save this email. This information is also accessible in your exam portal
If you do not schedule your exam 24 hour before the exam session ends, you will be required to enrol into Continued Tuition and retake the course. If there are no in-person sittings available with in the exam window, you will be required to write a virtually proctored exam, or the Absence and Deferral policy applies.
You can reschedule your in-person exam booking to another location/date/time up to 24-hours prior to your scheduled exam at no cost, if space permits.
Log in to the exam portal, then click on ‘Exam Details’ then ‘Reschedule my Booking’.
If your preferred date and time is not available, you may need to change your exam format to register for a virtually proctored exam. A $100 rescheduling fee will apply to reschedule your exam within the in-person exam format less than 24 hours prior to your appointment. Seating availability will be limited for In-Person exams. Note that your original booking is immediately withdrawn when you chose to reschedule your exam.
Change Exam Format
You can change your exam format from In-person to Virtually proctored (Online proctoring) or vice versa 24 hours prior to your scheduled exam at no cost by logging into the exam portal. Click on “Exam Details” than “Change my Exam Format”.
Seating availability will be limited for in-person exams. Note that the original booking is immediately withdrawn when you choose to change your exam format. A $100 rescheduling fee will apply to change your exam format less than 24 hours prior to your scheduled exam.
If you fail to show up for your exam, you will be marked as absent and will be required to retake the course (tuition and exam). Note that the course and exam fees are non-refundable. Examinations can only be deferred for medical, work related or bereavement reasons with supporting documentation provided. Please review our Examinations Absence and Deferrals policy.