Claims Applied Professional Series

The Claims Applied Professional Series within the CIP Program gives you the option of focusing on the claims adjuster career path or simply learning more about this important role within the property & casualty (p&c) industry. This series includes courses most useful to students working as claims adjusters, claims investigators, bodily injury (BI) claims representatives, accident benefits (AB) claims adjusters, claims examiners and claims call centre agents.

You’ll learn the skills and knowledge required in the claims adjuster role to investigate insurance claims arising out of losses such as fires, car accidents and burglaries. Claims adjusters determine the amount of damage or loss covered by the insurance policy. Adjusters make recommendations regarding payment of benefits, based on the coverage noted on the insurance policy, and negotiate payment and settlement. By learning about the claims-adjusting process, you will understand how insurers settle claims and handle claims-settlement disputes. The combination of both practical and theoretical aspects of the claims-adjusting field supports claims professionals in their career development and advancement.



Claims Professional Series
C110: Essentials of Loss Adjusting
C111: Advanced Loss Adjusting
C112: Practical Issues in Claims Management

 The first two courses in the series cover basic, intermediate and advanced skills and knowledge development for individual claims adjusters and claims team or department supervisors. The third course in the series prepares you for the responsibilities and challenges of managing the claims-adjusting function within an insurance organization.


These claims courses are not mandatory to complete the CIP designation, but rather represent an area of concentration for those who wish to focus on loss adjustment. You are free to choose any three courses from the Applied Professional Series, including this Claims Professional Series as well as the Underwriter Professional Series or Broker and Agent Professional Series. As well, the Insurance Institute understands that you need the freedom to study when and where it suits you. We offer a range of flexible study methods, including in-classvirtual and distance learning.

Become a Licensed Claims Professional

This specialization of the CIP designation includes courses that are ideal for claims professionals and also appropriate for both independent and in-house adjusters requiring licences. Refer to the licensing section for information on the course requirements by province.

Learn and Earn Tax Credits

The Insurance Institute has been certified by Human Resources and Skills Development Canada and therefore is able to issue T2202A receipts. Eligible students who paid tuition and fees for qualifying courses are permitted to claim these on their income tax returns.

Claims Professional Series & the CIP Designation

For those choosing to focus on the claims adjuster career path only, here is the CIP plan of study that includes all three Claims Adjuster Applied Professional courses. You are not required, however, to take all three courses. You must complete three of the nine available Applied Professional courses to meet the CIP program course requirements.  

Mandatory CIP Courses
C11: Principles and Practice of Insurance (Must be taken as one of the first four courses)
C12: Insurance on Property
C13: Insurance Against Liability - Part 1
C14: Automobile Insurance - Part 1
C16: The Business of Insurance (Must be taken as one of the last  three courses)


Claims Professional Series
C110: Essentials of Loss Adjusting
C111: Advanced Loss Adjusting
C112: Practical Issues in Claims Management


 Choose two (2) electives from almost 30 on offer.

 If you are still exploring whether a claims career is right for you, you may wish to visit the career profiles at Career Connections for more information.