Focus on C39: Fraud Awareness and Prevention

Insurance fraud is far from a victimless crime and carries serious consequences. The associated crimes range from exaggerating claims to intentionally causing accidents or damage. Every insurance professional working in the p&c insurance space today must have a solid understanding of insurance fraud, and how it impacts consumers, insurers, the industry, and the public.

In addition to the criminal aspect of these activities, when consumers are victimized, the insurer has a moral obligation to support them and to uphold the industry’s reputation. In fact, the basic insurance relationship is entirely underpinned by the principle of “utmost good faith” requiring the highest standards of integrity on the parts of both the insured and insurer.

In C39: Fraud Awareness and Prevention, students learn about methods used to commit fraud under insurance policies and initiatives the insurance industry has devised to counter attacks. The course covers the cost of fraud, and the laws that affect how insurers handle claims investigations and settlements.

Fraud Awareness and Prevention is ideally suited to claims professionals. Property, liability and automobile claims are covered. Part of the course looks at new business and renewals, which makes this course an asset to anyone in the industry. All insurance professionals can benefit from being well informed about insurance fraud.

Course Outline:
•   Introduction to Fraud
•   Types of Fraud
•   Authority, Provisions, and Enforcement
•   Risk and Governance
•   Managing Fraud Risk at the Point of Sale
•   Managing Fraud Risk After Policy Issuance
•   Managing Fraud Risk During a Claim
•   Fundamental Elements of Investigation
•   Insurance Fraud Management in Canadian Society

Learn more about the CIP Program