Advanced CIP Program Policies

This page describes policies that apply to students pursuing the following courses in the Advanced CIP certificate program:

A300: Critical Thinking for Insurance Professionals
A310: Business Foundations for Insurance Professionals
A340: Applied Business Practices in Insurance
• A350: Technology in Insurance: Critical Issues and Creative Approaches

Note: The Advanced CIP program formerly required completion of a CIP elective. When pursuing a CIP elective, students are governed by the policies of the CIP program.

Course Registration

Course availability in a given term may be subject to demand, and registration opportunities for a specific course may be limited by the number of available spaces.

In addition, some courses have prerequisite requirements. Please see the Program Courses for further details about course prerequisites and recommended prior study.

Registration for a given term closes when classes are full or, at latest, the last day of the month before the course begins. Late registrations are not accepted.

Course Cancellation

The Institute reserves the right to withdraw, limit, cancel, or adjust any course due to insufficient enrolment. When it is necessary to cancel or change a class, we will make every effort to contact registrants. It is the student’s responsibility to keep contact information up to date with the Insurance Institute of Canada.

If a course is cancelled, registered students may transfer to another course in the same program (if available and if space permits) or choose to receive a full refund for course fees paid.

Membership fees are non-refundable.

Textbook fees can be refunded if the books have not been received by the student at the time of cancellation, or if they are returned to the Institute in resalable condition (perfect and unmarked).

Withdrawals and Transfers


If you wish to withdraw from an Advanced CIP course, you must submit a request to the Insurance Institute of Canada. The following deadlines apply for submission of withdrawal requests:

1. Two weeks from the start date of the course:
    Deadline to obtain a refund of your entire course tuition fee less an administrative fee of $50 (plus GST or HST)

2. Six weeks from the start date of the course:
    Deadline to withdraw with a “W” notation on your academic record. If you withdraw after this date, the course is listed on your academic record with a failing grade.

In the event of a withdrawal, course material fees will only be refunded if the books are returned and arrive at the Insurance Institute in resalable condition (perfect and unmarked). All return shipping fees are the responsibility of the student.

Membership fees are not refundable.


Registration in an Advanced CIP course cannot be transferred or deferred to a different semester. If you change your mind about the timing of your course, please submit a request to withdraw (see the Withdrawals section above) and then register for the course again later when you are ready to proceed.

Registration in an Advanced CIP course cannot be transferred to a course in a different program.

Two types of transfer are possible:

1.  Transfer to a different online class of the same course in the same term (if available):
     Available at no additional cost.

2.  Transfer to a different online course within the same program and the same term (if available):
     A transfer fee of $50 plus GST or HST applies, along with payment for new course materials and any difference in course fees. Materials fees for the original course will be refunded if the books are returned and arrive at the Insurance Institute in resalable condition (perfect and unmarked). All return shipping fees are the responsibility of the student.

Requests for the above two types of transfer are accepted up to the end of the second week of the course (by the second Monday after the course start date). All transfer requests are processed on a first-come, first-served basis and are subject to availability of space in the requested class/course.

Last updated: May 30, 2018

Academic Integrity and Student Conduct

Academic Integrity

All members of the Insurance Institute are expected to adhere to the Academic Integrity policy, which outlines concepts and expected behaviours relating to plagiarism, academic dishonesty, confidentiality of information, copyright, professionalism, and breaches of academic integrity. Please familiarize yourself with the Academic Integrity policy.

In addition, the following provisions apply when participating in Insurance Institute courses using online discussions.

Online Discussions

In many Insurance Institute courses, students are encouraged to discuss course content in online discussion boards. You are expected to adhere to the following guidelines when posting in the course discussion forums:
• You are expected to respect the principles of confidentiality and copyright and to avoid plagiarism in your postings. 
• You are expected to treat other participants with courtesy and respect at all times. 
• Posts that respectfully praise or criticize an idea are acceptable if they add to the discussion at hand. 
• Personal attacks and inflammatory behaviour are not tolerated.
• Use of foul language and/or obscene images is not tolerated. 
• The Insurance Institute course websites are to be used for academic purposes only.
• Public forum posts should be reserved for matters of interest to the general course community. Private discussions should be taken off-line.
• Threads or posts perceived to have been made with the intent of promoting a commercial endeavour will be deleted.
• Posting the same message repeatedly or posting an unsolicited commercial message, either to one or multiple topics or boards, is considered spam. Duplicate messages may be deleted or consolidated by Institute representatives, and posting privileges may be revoked. 
• Responses to a particular thread should pertain to the discussion at hand. Posts on a new topic should be started in a new thread.
• Any messages posted in a discussion forum will remain available to other class participants for as long as that particular discussion board is accessible online. Please post carefully and with due consideration to the content of the post.


Evaluation in the Advanced CIP courses is based on assignments and participation in online discussion. The specific breakdown of grades for a given course is posted to the course website at the start of term. 


All assignments and discussion posts must be submitted by the deadlines indicated on the course website. A request for a deadline extension may be considered in extenuating circumstances if submitted to the course facilitator in advance. If the request is accepted, the facilitator will provide a revised deadline for the item, which shall be final. Work that is submitted late without the facilitator’s permission may not be accepted; at a minimum, it will be subject to a grade penalty. 

Once an item has been graded, it may not be revised and resubmitted for regrading unless explicitly authorized in writing by the facilitator.


There is no minimum grade required on any single evaluated component, but you must obtain a minimum of 60% in total to receive a passing grade for the course. The following grades are awarded for Advanced CIP courses (courses beginning with a code of the form A3xx).

Passing grades:
H = 80–100%
B = 75–79%
C = 65–74%
D = 60–64%

Failing grades:
X = 55–59%
Y = 40–54%
Z = 0–39%


During the course, you can view grades for specific components (discussion, assignments) by logging in to the course website.

Final course results are available for paid members of the Institute. You will be notified by email when your course results are released and will then be able to see your results by logging in to your account on the Insurance Institute website.

There are no rewrites or continuing tuition options for Advanced CIP courses. Courses that are not completed successfully must be retaken in full.


You can appeal your final Advanced CIP course grade, as well as any grade for a specific assignment, test or other course component that contributes to the overall course grade.

• Appeals of both failing and passing grades may be considered.
• All appeals are final and are not subject to further review.
• Appeals can result in a grade either increasing or remaining the same.
• Appeal fees are non-refundable.

Final Grade Appeal:  A final grade appeal is a formal request to double-check the addition and transposition of grades for the assessed components of a course. A candidate’s request to appeal a final grade must be received at the Insurance Institute within 30 days of final course results being posted on the website.

In-class Component Appeal:  You may appeal any in-class component of an Advanced CIP course that contributes to the final grade. The in-class component in question will be reviewed by the course facilitator. A request to appeal an in-class component must be received by the facilitator within 30 days of the posting of a grade for the in-class component. There is no fee for this form of appeal.

Program Completion

Students who successfully complete all the requirements of the Advanced CIP program will receive a letter of confirmation and will be permitted to use the post-nominal letters ACIP. They will also be awarded an Advanced CIP Certificate. Certificates are issued at the annual convocation ceremonies held by local Institutes and chapters across the country.

Students Requiring Accommodation

The Insurance Institute strives to accommodate students who may require alternative arrangements to participate in its programs. In such cases, it is necessary to provide medical documentation, including an assessment of your ability to complete all course requirements, prior to your registration for a course and at least 8 weeks prior to the course start date.