This course examines how insurance
professionals apply the tools of their trade at an advanced level. Whether
claims professionals, underwriters, brokers, or agents, students will examine
perspectives from the three core disciplines to deepen and broaden their
understanding of the industry.
• Working with Other Insurance Professionals
• Organizing the Business of P&C Insurance
People in P&C Insurance Firms
• Managing Product Development, Distribution, and Services
• Managing for Long-term
• Ensuring Internal
Controls and Audits
• Managing in
a Regulatory Environment
• Accommodating Legislative and Judicial Influences
• Engaging with the Larger Industry
Course readings are drawn from C112
Practical Issues in Claims Management; C122 Practical Issues in Underwriting
Management; and C132 Practical Issues in Broker Management.
this course will include:
• Weekly participation in online
• A final assessment (a written
All evaluated work is delivered and submitted through the
course web page on our e-learning website.
Length: One term (13 weeks).
Delivery: Facilitated online learning. There is no
weekly live class, but all students follow the same weekly schedule for
readings, assignments, and graded online discussions. Students should plan to
log in to the course website at least twice a week to participate in the graded
discussions. The course facilitator provides guidance and grades student
Time commitment: About 8–10 hours per week to complete readings,
assignments, discussion and other activities.
Before registering for this course, you
must have successfully completed the following:
• all requirements of the CIP program
•A300: Critical Thinking for
We strongly recommend that you also complete the following before registering
• A310: Business Foundations for Insurance Professionals
COVID-19 : TEXTBOOK UPDATE
1. Should I expect
The Institute is doing everything possible to keep
our people, and the members we serve, safe. That means following the guidance of
national and local public health authorities. Our teams are busy preparing
textbook shipments but given the delays with shipping services, please expect
longer than normal delivery times for your course materials.
2. How will I know when my textbook has been shipped?
will receive an email with tracking information once your order has been
3. Can I change the shipping address in my order to my home
For all textbook orders we will ship to the address
indicated in the order. We cannot redirect mail or modify the shipping address
after your order is submitted.