The Pace Archive

Stay connected to news and developments at the Insurance Institute. This national newsletter provides you with up-to-date information on the programs, courses and events that are part of your professional and career development plans.

Winter 2022

Stories include:

  • Jason Storah: The only person responsible for your career is you
  • Cultivating your personal CIP brand image
  • C39 makes fraud everybody’s business
  • Changes coming to CIP Independent Study mode

Read more


The Pace Issue


 Winter 2022

IIC Chair Jason Storah talks about the skills needed for a successful insurance career. Learn how a personal brand can help communicate your unique value and four insurance professionals discuss the usefulness of the C39 Fraud Prevention course.

 Summer 2022

IIC Chair Heather Masterson shares her thoughts on leadership goals, discover a day in the life of FRISS' Director of Canadian sales - Sindy Houle, and learn more about the new Insurance Institute podcast.

 Spring 2022

IIC Chair Heather Masterson reflects on ways the pandemic has positively impacted insurance. Discover how the Institute is working to elevate the CIP brand and 10 tips on improving your virtual presence in online meetings.

 Winter 2021

IIC Chair Heather Masterson on investing in yourself. How a digital badge can highlight your achievements. A day in the life of a Business Intelligence & Analytics manager and 7 tips on shooting video with your cell phone.

 Summer 2021

IIC Chair Martin Thompson shares his tips for success. Institute instructors talk about creating a good online learning experience. Tips on networking during a pandemic. The value of volunteering. Life in MGA insurance. A CIP student shares his experiences and gives advice to new students.

 Spring 2021

IIC Chair Martin Thompson on getting through the tough times. Ways to empower your career through learning. Six ways to improve your Linkedin profile. Two new courses from the Insurance Institute explore the impacts and implications of these changes for the insurance industry.

 Winter 2020

IIC Chair Martin Thompson shares his career success story. Day in the Life with claims adjuster, Ernest Mashingaidze. Seven tips for creating a professional looking headshot at home. The real people behind the CIP ad campaign.

 Summer 2020

IIC Chair Pat Van Bakel finds the silver lining amidst the COVID-19 difficulties. The Institute responds to COVID-19 with virtual solutions. The benefits of Virtual Learning. Students share their stories of pursuing educational goals during lock downs and pandemic stay-at-home orders.

 Spring 2020

IIC Chair Pat Van Bakel talks severe weather and the impact on claims adjusting. Underwriting manager Amy Dale shares her experience of working in commercial underwriting. Kamran Afshar talks about managing sales teams, moving from personal lines to commercial and becoming a Young Insurance Professional of the Year. A day in the life of Business Analyst, Andrea Vollans.

 Winter 2019

IIC Chair Pat Van Bakel says, Take ownership of your insurance career. There are no typical days in the MGA space. Day in the life with HR professional, Cindy Yott, CIP. Go behind the scenes with the Insurance Institute’s Member Services team. Get to know Amanda Martin, CIP, CRM, one of the participants in our Face of the CIP campaign.

 Summer 2019

IIC Chair Jeff Goy reflects on his career in insurance. Learn how Sue Collings transition the Toronto Police Services to Special Investigations in a large insurer. Learning lessons from the wildfires in Alberta.

 Spring 2019

Follow a real-life cyber-attack as Greg Markell, President & CEO of Ridge Canada, shares how his company handled the response. A day in the life of commercial underwriter, Bipasha Dhar. Tips for exam success. What it takes to redesign the CIP Program.