Latest COVID-19 Update: March 24, 2020


Protect Yourself
Stay Informed
Travel Advice

Message from Peter Hohman, IIC President and CEO

Since the beginning of the COVID-19 outbreak, the Insurance Institute has focused on the health and well-being of our members, students, staff and volunteers. We understand that this is a very challenging and uncertain time.

Experts stress that maintaining a routine is especially important during a crisis and we want to ensure we are doing everything we can to help you safely continue your studies.

Here at the Institute we are closely monitoring this ever-changing situation and we are prepared to be agile and adapt as necessary. I’d like to share with you the latest developments and additional measures we have undertaken since my last update.

  • Our April exam session for CIP, GIE and Risk Management programs will be pushed to June. Our July exam session will be pushed to August. No action is required from our students already registered. We will be in contact with you directly to schedule your new exam time

  • For CIP, in addition to our regular spring classes beginning in mid April, we are also offering an accelerated spring/summer virtual semester beginning June 22 and running until July 31 with exams being held August 4- 24. Please check with your local Institute and Chapter for course offerings. Registration is now open for Independent Study students for the August exams.

  • All spring/summer CIP courses will be offered in virtual or independent study format only. If you have already registered for spring/summer, you will receive a message regarding changes to the schedule.

  • There is no change to course delivery for the Risk Management, Commercial Insurance, Managing General Agent and Advanced CIP programs. Since these programs are available entirely online, we’re pleased to be able to continue our spring semester, with classes starting mid-April.

  • If you are already scheduled to write a CIP, GIE, or Risk Management exam in July, you will be notified directly within the upcoming weeks regarding your new exam time in August.

  • All licensing exams will be suspended until further notice.

  • All current licensing classes will move to virtual format.

In addition to maintaining a routine, we also want to encourage you to take other steps to care for yourself including exercising, getting fresh air while social distancing, connecting with friends and loved ones through technology and taking breaks from the news and social media reports about the virus. Practicing good hand hygiene and avoiding contact with others as much as possible will also help us all to get through these difficult times.

I want to thank you all for your patience and understanding as we navigate these challenges. We will continue to update you on any changes or new developments so please check your email and our website regularly.

Peter Hohman, MBA, FCIP, ICD.D
President & CEO, The Insurance Institute of Canada

Protect yourself through prevention

In accordance with recommended infection control measures by authorities, the practice of good hygiene is one of the most effective ways to protect yourself, including:

  • Staying home if you are not well
  • Avoiding close contact with people that are not well
  • Proper and frequent handwashing with soap and water, especially after coming into contact with public hardware such as subway poles, shopping carts, magazines, newspapers, cups, etc
  • Avoiding hand contact with your eyes, nose, or mouth with unwashed hands
  • Use sanitizing gels and wipes
  • Coughing or sneezing into sleeve or folded arm; if a tissue is used, dispose immediately
  • In gatherings; avoid hand shaking, cheek kissing or other forms of contact greetings
  • Practice healthy habits such as cleaning or disinfecting surfaces, getting plenty of rest, drinking plenty of fluids, eating well, staying active and managing your stress


Stay informed by reviewing the following websites for more information:


Advice around travel

Those who are travelling out of country are encouraged to regularly monitor the Government of Canada's website for the latest advice. Visit Government of Canada: Travel Health Notices for the most current list of impacted areas.

Additionally, if you have recently travelled to an area or country that is subject to an active travel ban by health authorities or agencies (e.g. World Health Organization – WHO) or have had close contact with a person who is ill with COVID-19 you are asked to limit your contact with others for a total of 14 days from the date that you left that country, or were in contact with a person ill with COVID-19. This means self-isolate and stay at home.

Frequently Asked Questions


1. Will exams be cancelled?

We have postponed the April examination session to June. There is no action required on your end. We are working on moving your examination date to the new exam session and you will receive a new booking confirmation email.

The July examination session will also be postponed to August 2020. If you were registered to write our examination in July 2020, you will receive a new booking confirmation email.

2. I have paid for an in-person seminar/event. Can I get a refund?

We will provide a refund if you are unable to attend a seminar, event or CIP class tuition due to COVID-19. We are providing seminars in webinar formats where we can. Please contact your local chapter or institute to learn what is available and to discuss refunds.

For OTL and Level 1 licensing we will reschedule individuals at no additional charge.

3. If I am not available to write my examination in June, can I write the exam at another time?

Please contact Member Services to have your final examination deferred to the next available examination session.