Access Cognitive Behavioural Therapy
2021 Final Exams
OTL & Level 1 Agent/Broker Virtual Licensing Exams
August 31, 2020
Message from Peter Hohman, IIC President and CEO
Like most organizations, the Institute needed to take quick action over the last few months to adapt to the realities of COVID-19. I am proud to say our team responded with viable solutions which enable our students to safely continue their education journeys.
As fall approaches, that old familiar feeling of “back to school” sets in and we are seeing an uptick in registrations for our fall semester. With many virtual solutions already in play at the Institute, we were well prepared to shift our in-class courses to online in a seamless fashion. If you’re considering taking the next steps on your career path this fall, you can be assured the Institute is here for you with relevant courses and programs to help you succeed. Many of our students have embraced virtual learning saying it fits around their lives with flexible scheduling, experienced instructors, opportunities for networking and real-world activities. There’s also the Independent Study option which features online tutorials for those who want total convenience in their study schedule.
I want to congratulate our students who have just successfully completed their virtually-proctored exams. While it may have been a very different experience, your resilience and willingness to adapt will serve you well throughout your career. Some of you will be among our 2020-2021 graduates who will take part in a whole new Convocation experience.
On that note, the pandemic created the need for us to make the difficult decision to cancel all in-person Convocation ceremonies for 2020-2021. But we have big plans to celebrate our graduates in a meaningful way through virtual ceremonies in the new year. All virtual Convocation ceremonies across Canada will take place in early 2021. Stay tuned for more information from your local Institute on these celebrations as we get closer to the dates.
While it is still unclear what the future holds, one thing is certain. Our amazing insurance community will continue to find ways to rise to the challenges of today and prepare for what comes tomorrow. I wish you all the best in your career endeavours. Please stay safe and well.
Peter Hohman, MBA, FCIP, ICD.D
President & CEO, The Insurance Institute of Canada
Life can be challenging, and whether we are consciously aware or not, these challenges can sometimes get in the way of our day to day lives. When we are faced with complex thoughts, feelings or behaviours that leave us feeling overwhelmed sometimes we just need therapeutic support to understand these challenges, work through them and overcome them.
Cognitive Behavioural Therapy (CBT) is a type of structured, short term, problem-focused and goal-oriented form of psychotherapy aimed at improving an individual’s mental health and well-being. It works by focusing on challenging and changing negative patterns of thoughts in order to alter unwanted behavior patterns to treat mood disorders such as anxiety and depression.
CBT Techniques and Practices include:
- Coping with stressful life situations, grief or loss
- Managing an individual’s emotions
- Managing symptoms of mental illness
- Resolving relationship conflicts and learning better ways to communicate
Mental Health disorders that may improve with CBT include:
Morneau Shepell has introduced AbilitiCBT, an Internet-based Cognitive Behavioural Therapy (iCBT) program, in conjunction with the Government of Ontario. This resource is available free of charge to all Ontarians 16 years of age and over and addresses mental well-being, specifically targeting Anxiety, Depression, and anxiety symptoms related to the current COVID-19 pandemic (i.e., uncertainty, isolation, caring for family and community members, information overload, and stress management).
AbilitiCBT is easily accessible from any device, your smartphone or tablet. To register, simply answer a short questionnaire and you will paired up with a qualified registered therapist that will help you navigate through the program.
Additional Government of Ontario sponsored mental health services are available here
The Government of Manitoba has just expanded the Cognitive Behavioural Therapy (iCBT) to include services for Manitoba residents. Learn more
In accordance with recommended infection control measures by authorities, the practice of good hygiene is one of the most effective ways to protect yourself, including:
- Staying home if you are not well
- Avoiding close contact with people that are not well
- Proper and frequent handwashing with soap and water, especially after coming into contact with public hardware such as subway poles, shopping carts, magazines, newspapers, cups, etc
- Avoiding hand contact with your eyes, nose, or mouth with unwashed hands
- Use sanitizing gels and wipes
- Coughing or sneezing into sleeve or folded arm; if a tissue is used, dispose immediately
- In gatherings; avoid hand shaking, cheek kissing or other forms of contact greetings
- Practice healthy habits such as cleaning or disinfecting surfaces, getting plenty of rest, drinking plenty of fluids, eating well, staying active and managing your stress
Those who are travelling out of country are encouraged to regularly monitor the Government of Canada's website for the latest advice. Visit Government of Canada: Travel Health Notices for the most current list of impacted areas.
Additionally, if you have recently travelled to an area or country that is subject to an active travel ban by health authorities or agencies (e.g. World Health Organization – WHO) or have had close contact with a person who is ill with COVID-19 you are asked to limit your contact with others for a total of 14 days from the date that you left that country, or were in contact with a person ill with COVID-19. This means self-isolate and stay at home.
1. Should I expect shipping delays?
The Institute is doing everything possible to keep our people, and the members we serve, safe. That means following the guidance of national and local public health authorities. Our teams are busy preparing textbook shipments but given the delays with shipping services, please expect longer than normal delivery times for your course materials. For students in the CIP, GIE and Licensing programs, please take advantage of your access to course content in PDF format in e-learning. If your course comes with an online tutorial, the PDF can be found there. For all other CIP courses, the PDF is available under My Courses
2. How will I know when my textbook has been shipped?
You will receive an email with tracking information once your order has been shipped.
3. Can I change the shipping address in my order to my home address?
For all textbook orders we will ship to the address indicated in the order. We cannot redirect mail or modify the shipping address after your order is submitted.
Final exams will be offered in a virtually proctored format. Instructions on how to schedule your exam will be sent by email shortly after you register for your course. Please also visit our Virtually Proctored Computer-based Examinations page for information on how virtual proctoring works, the system requirements, how to book your exam, tips and other helpful resources. Note that an alternative format is available if you unable to write your exam in the virtually proctored format due to technical reasons – click here for more information.
The Institute is now offering online virtually proctored agent and broker licensing exams. Please refer to your local institute’s licensing page and our Virtually Proctored Exams page for complete details about which exams we offer and how to register.
Virtual proctoring allows candidates to write their exam 24/7 at any appropriate location on their own laptop/computer.
A virtual proctor monitors and records the candidate's on and off-screen activity during the exam using the candidate's webcam and microphone. Suspected misconduct during the exam is flagged and reported to the Institute so that we can take appropriate action.
Exam results are generally released within 2 business days after the exam is submitted.
Virtual proctoring is more costly to administer than paper exams. As such, virtual exams are subject to an additional fee per candidate per attempt.
Candidates are responsible for ensuring their system and internet connection meet the requirements necessary to write the exam. Review the System Requirements section on our Virtually Proctored Computer-based Examinations page carefully before registering. We strongly recommend that candidates avoid using company owned computers to write their exams as security features may prevent virtual proctoring software from operating successfully.