TORONTO, ON, APRIL 22, 2025/insPRESS/ – CSIO is pleased to announce that Gore Mutual Insurance Company (Gore Mutual) has obtained CSIO’s eDocs Certification. Gore Mutual’s achievement demonstrates that all their eDocs reflect the updated Standards and they can send the refined codes and descriptions to Broker Management Systems (BMS).

The eDocs Standards were enhanced to improve readability, providing brokers with a more consistent daily workflow. Additionally, all BMS vendors have deployed the updated eDocs into production, ensuring that Gore Mutual’s broker partners will receive clearly labelled eDocs in their BMS. As a result, brokers can dedicate more time to serving their clients.

“Our commitment to being a purpose-driven insurer involves empowering brokers to build strong relationships with their customers,” said Shane Mannion, Vice President, Engineering at Gore Mutual. “Achieving eDocs Certification highlights the value of investing in robust, industry-recognized Standards to advance broker efficiency for the long term.”

“Gore Mutual’s eDocs Certification is a significant accomplishment for increasing broker productivity and streamlining eDocs delivery,” said Kathryn Sinclair, Interim President, CSIO. “This reinforces Gore’s leadership role in transforming insurance operations for the benefit of insurers, vendors, brokers and their customers.”

The full list of CSIO’s eDocs Certified members can be found on CSIO.com. Insurers can also download CSIO’s eDocs Business Requirements and Certification Document to apply for Certification.

To check the status of an insurer, view our eDocs Programming Scorecard.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. The CSIO XML Standard is licensed to CSIO by ACORD (Association for Cooperative Operations Research and Development). For more information, visit csio.com.

For further information, please contact:

Igor Rakic | Senior Communications Manager
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(647) 446-0649 | 1 (800) 463-2746 x2300
irakic@csio.com | www.csio.com

About Gore Mutual Insurance

Built on a foundation of financial strength for more than 180 years, Gore Mutual Insurance Company is one of Canada’s first property and casualty insurers. With offices in Cambridge, Toronto and Vancouver, Gore Mutual is a Canadian mutual company offering competitive insurance products through trusted broker partners. Every decision and investment made is anchored in the long-term benefits to customers, members and communities.

Insurance that does good – this is our Purpose. Grounded in our purpose and guided by our core values, at Gore Mutual, we believe that being good and doing good by our employees, customers and broker partners will benefit not only them but also us—which in turn allows us to spread good in our communities and reward the good we see in others. This is what is driving our work to become a purpose-driven, digitally-led national insurer.

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Media contact:
Karin Fritzlar, Director, Marketing & Communications
Gore Mutual Insurance Company
kfritzlar@goremutual.ca
226-808-7013