AI Impact on Recruitment
#Educational
#Educational
Artificial intelligence is transforming how talent is attracted, recruited, and retained across Ontario’s Property & Casualty insurance sector. This session explores how generative AI is reshaping recruitment processes, candidate experience, and internal talent mobility — while also examining the risks, ethical considerations, and the continued importance of human judgment. Learning Objectives Upon successful completion of this course, participants will be able to: Describe the role of generative artificial intelligence (AI) in recruitment and talent acquisition within Ontario’s Property & Casualty insurance industry Identify key recruitment functions impacted by AI, including talent attraction, screening, candidate engagement, and internal mobility Analyze the advantages, limitations, and risks associated with AI use in recruitment, including bias, transparency, and workforce implications Explain how AI is influencing the evolving role of recruiters and hiring managers, with increased emphasis on advisory, strategic, and relationship-based responsibilities Apply best-practice principles to integrate AI responsibly while maintaining professional judgment, ethical standards, and client-focused decision-making CE hours: 1.5 Professional Development RIBO hours (pending) Seminar Leader Annette Palalas, CIP Prices below are for IIO Members. Fees noted below do not include hst. - Non-members and renewing members the IIO Membership fee will be added to your cart. - Sorry, no refunds. Credit notes issued only with 48 hour written notice - In accordance with Provincial regulator's guidelines, in order to be eligible for CE hours, you must be logged in with for the entire duration of the session. Partial hours cannot be issued. LINK TO WEBINAR 24 hours prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar. This link is unique to you and is tied to your name. It cannot be shared or transferred to others. This personalized link must be used when you log in to the webinar so that your attendance can be tracked. We cannot credit CE hours if you are using a link that is not assigned to you, or if you do not attend for the full duration of the webinar. COMPUTER REQUIREMENTS Our Webinar platform is Zoom Please test your system in advance to ensure you meet the technical requirements in order to participate, please copy and paste the following link on your browser on the computer you'll use for the session: https://zoom.us/test For group rates of 4 or more or if you have any questions or for assistance with registration, please contact us: hamiltonniagaramail@insuranceinstitute.ca
Whether you’re looking to grow your technical knowledge or catch up on the latest trends and emerging issues, our seminars and webinars are packed with practical and relevant information. Designed and delivered by industry experts and leaders, you’ll come away with new ideas and insights and the practical knowledge you need to put them into action.
With more than 20 years in the insurance industry, I’ve built my career at the intersection of underwriting, training, and professional development. I started in Property & Casualty and moved through roles in underwriting, auditing, and corporate education—experiences that have given me a deep understanding of the realities brokers, agents, and frontline underwriters face every day. My academic background includes a CIP designation, an Adult Education certificate, a Digital Marketing certification, a Master of Education, and ongoing doctoral studies. I’ve taught in Humber’s Insurance Management program and currently teach business courses at Mohawk College, while supporting emerging entrepreneurs through the Centre for Entrepreneurship. In my sessions, I focus on practical strategies, real‑world decision‑making, and strengthening the broker‑underwriter relationship. My approach is collaborative, grounded in lived industry experience, and designed to help frontline professionals navigate risk, communicate effectively, and deliver stronger outcomes for clients.