Navigating Innovation, Compliance, and Risk in the AI-Driven Insurance Landscape

Aligning AI with regulations and ethical accountability

Artificial intelligence is transforming the property and casualty (P&C) insurance industry—from streamlining underwriting and automating claims to enhancing fraud detection and customer experience. As adoption accelerates, insurers must also navigate a shifting regulatory landscape that demands transparency, fairness, and accountability in AI-driven systems. This seminar explores the practical applications of AI across the P&C value chain, examines emerging legal and ethical risks, and provides an update on evolving regulatory frameworks in Canada, Europe and the U.S. Designed for insurance professionals, legal and compliance officers, and decision-makers, this session delivers insights on how to balance innovation with governance—and how to prepare for the future of AI regulation in insurance. Key Learning Objectives: - Understand how AI is being applied in P&C insurance today - Identify benefits and risks of AI adoption in underwriting, claims, and pricing - Examine key regulatory trends and upcoming AI-specific compliance challenges - Learn how to align AI deployment with ethical and legal principles Participants Will Explore: Why AI matters in P&C today - Balancing efficiency, competitiveness, and compliance - Current and emerging use cases - Automated underwriting and pricing - AI-driven claims triage and fraud detection - Risk modeling and catastrophe analytics Legal & Ethical Risks of AI Use - Discrimination and bias in underwriting and claims - Lack of transparency (the "black box" problem) - Data privacy, consent, and data provenance concerns - Delegation of decision-making and liability exposure The Regulatory Landscape: Risk-based AI classification - Explainability, fairness, and auditability - Documentation and model governance Compliance Strategies for Insurers - Implementing AI governance frameworks - Developing model risk management policies. Ensuring human oversight and explainability. - Creating cross-functional collaboration (legal, tech, underwriting, etc.) - Compliance and competitive advantage can—and should—coexist. **This session is also avaialble as a bundle with The Brain is Not Obsolete: Human Cognition in the Age of AI webinar taking place October 7, 2025. PLEASE NOTE: - Prices below are for IIO Members. Fees noted below do not include hst. - Non-members and renewing members the IIO Membership fee will be added to your cart. - Sorry, no refunds. Credit notes issued only with 48 hour written notice - In accordance with Provincial regulator's guidelines, in order to be eligible for CE hours, you must be logged in with for the entire duration of the session. Partial hours cannot be issued. LINK TO WEBINAR 24 hours prior to the webinar, all registrants will receive an e-mail providing the direct link to the Webinar. This link is unique to you and is tied to your name. It cannot be shared or transferred to others. This personalized link must be used when you log in to the webinar so that your attendance can be tracked. We cannot credit CE hours if you are using a link that is not assigned to you, or if you do not attend for the full duration of the webinar. 　 For group rates of 3 or more, or if you need assistance with registration, email us:gtaevents@insuranceinstitute.ca