C32

C32

About this course

Learn the basics of human anatomy and physiology and how they are important to the insurance adjuster. Bodily Injury Claims outlines the investigative process and the factors involved in claim evaluation and negotiation. We recommend C32: Bodily Injury Claims for everyone associated with claims work.

Line of students on laptops

Areas of interest

Injuries

You will discuss injuries that are likely to be encountered and the medical treatment normally prescribed.

Medical reports

You will study how medical reports should be interpreted.

Rehabilitation

You will also look at rehabilitation and the role of the adjuster in the process.

Topics

Investigating Bodily Injury Claims
Skin and Musculature
Skeletal System
Spine, Head, and Nervous System
Heart, Lungs, and Other Organs

Psychological Disorders and Disability
Rehabilitation
Medical Records and Reports
Evaluation, Negotiation, and Settlement