C110

Essentials of Loss Adjusting

About Topics Classes Exam
C110

About this course

C110 focuses on expanding your knowledge of insurance and professional conduct within the claims domain. The course aims to help you build or improve your fundamental insurance claims-handling techniques with a curriculum that blends the soft skills and hard knowledge needed to handle claims effectively. 
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Areas of interest

1
Learn about managing relationships in order to gather critical information in the claims-handling process. 
2
Build a step-by-step approach to policy analysis for coverage evaluations. 
3
Examine the fundamentals of investigation, evaluation, negotiation, and settlement within the claims process. 
4
Explore specific introductory claims knowledge within the context of automobile, property, and liability claims.

Topics

  • Claims and the Law
  • The Claims Environment
  • Policy Contract Analysis
  • Communication Skills for Loss Adjusters
  • First Notice of Loss
  • Loss Investigation
  • Evaluation and Negotiation
  • Claims Settlement
  • Automobile Physical Damage Claims
  • Residential Property Claims
  • Liability Claims

Who should register

This course can be taken as one of three Applied Professional courses required for your CIP. If you have already completed other Applied Professional courses, you can take this course as an elective.
Before you take C110: Essentials of Loss Adjusting, we recommend that you have taken the following courses:
C11: Principles and Practice of Insurance
C12: Insurance on Property
C13: Insurance Against Liability—Part 1
C14: Automobile Insurance—Part 1

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