Demographic Research

A Demographic Analysis of the P&C Insurance Industry in Canada

The Insurance Institute has been conducting demographic research, on behalf of the industry, since 2007. This came about as a direct response to the industry’s concerns about human capital issues such as recruitment, retention, succession planning, and education and training.

The Institute’s objectives in conducting this research are:

• To provide information that is valuable to industry employers as they develop and implement appropriate human resources strategies;
• To inform the initiatives of the Institute’s Career Connections program; and
• To influence the program offerings of the Institute, so as to meet the education and training needs of the industry’s work force.

The Institute’s reports include:

The 2012 Research Study

Recognizing that these issues are still at the forefront of industry concerns today, the Institute has completed its third research study into the industry’s workforce. As a follow-up to the census five years later, this 2012 study investigates the impact, if any, of recent economic and other events on employment trending and forecasts the future human resource requirements of the industry.

The 2012 research study reveals three major trends:
1. Substantial recruitment activity has taken place, despite the degree of economic turbulence in Canada since 2008.
2. To date, the level of recruitment has compensated for the level of retirement.
3. Going forward, the impact of retirement should increase substantially. Therefore, the level of recruitment (and retention) will need to increase substantially.

The 2008-09 Research Study

This second report was compiled as a resource guide to help organizations create the strategies needed to meet their future hiring needs, training and development assessments and the potential leadership gaps.

The 2007-08 Research Study

From this first Institute study, we learned that:
• The industry’s workforce was aging;
• Industry employees tend to retire younger; and
• Retirement projections will have a significant impact on the industry (25% could retire between 2012 -2017).