Seminars

  • Fundamentals Series: 108 Condominium Conundrums (Webinar)
    Condo insurance is an often misunderstood product. Many of these misconceptions stem from confusion about what coverage is provided by the Condo Corporation’s insurance vs. the unit owner’s responsibility. Whether you’re a Broker, Underwriter or Adjuster, join us to learn about this in demand product. Condominium ownership is often the first time homebuyers first step into the real estate market. With condo sales showing no signs of slowing down soon there is growing need to help customers ident ...

  • Fundamentals Series: 108 Condominium Conundrums
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • Assessing Commercial Risks
    CLASSROOM | FOUNDATION | TECHNICAL Assessing a commercial risk is more than just what the business does.Your commercial clients rely on you to provide advice that is accurate and timely. The consequences of not identifying and analyzing risks an organization faces may be critical. Consider an insured that learns that a major loss is not covered. The broker/agent may be blamed for not advising the client to purchase appropriate insurance; the insurer is likely to bear the client’s anger and frust ...

  • Desktop Investigations Lunch & Learn (Sudbury)
    Have you ever wondered if your client was being fully forthcoming? Have you ever wanted to verify information firsthand? If so, join us on September 7 at 11:30 am for our Desktop Investigations, the 2nd installment of our Speakers Luncheon Series. Anthony Kunkel, Co-Founder and General Manager of Mitchell Partners Investigation Services will lead you through a multi-media demonstration and explanation on finding information on the internet quickly and efficiently. You will also be shown a series ...

  • Life Leases (Webinar)
    Life lease housing is a relatively new yet rapidly growing form of tenure in Canada. Do you know how to insure a new life lease purchase? It is widely misunderstood by both the purchaser and the insurance industry. This webinar will give you a basic understanding of life lease terminology, process of development, ownership issues, as well as how the industry is responding with respect to coverage. Brokers: Learn what questions to ask to understand your customer’s exposure, how to explain the app ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • CIP Society: The Sharing Economy and the Internet of Things: Understanding Coverage Issues
    CLASSROOM | ENHANCING | TRENDS The sharing economy is redefining traditional business relationships and reshaping consumer behavior. Innovative uses of the traditional personal automobile, commercial use of residential premises, the evolution of the internet of things and autonomous automobiles will dramatically alter the nature of traditional risk exposures and corresponding insurance solutions. This seminar will examine the rapid escalation of the sharing economy and the internet of things wit ...

  • Gotta Love Millennials
    Time to challenge stereotypes about Millennials and take this demographic seriously. Yes, Millennials are different than their Boomer parents, with expectations and needs that challenge the way we do business with them. Poised to overtake Boomers as the largest population in Canada, Millennials are already the largest demographic in our workforce. Millennials are the most educated generation, the most diverse and the most connected generation in Western history. The oldest Millennials are now in ...

  • Analysis of a Fire Scene and Electrical systems
    Attend one or both seminars for a full day and expand your knowledge Analysis of a Fire Scene Presented by Charles LeBlanc, CFIS, CFSA (9:30 a.m. – 12:00 p.m.) We will be reviewing fire investigation basic methodologies by highlighting the main chapters of NFPA 921. Develop a critical mind about reading and comprehension of reports relating to the origin and cause of a fire. At the end of this course, participants will be able to: Identify and explain the main steps of a fire scene investigation ...

  • Strata Corporations: Adapting to Changes
    CLASSROOM | ENHANCING | TRENDS As the number of strata developments continue to rise, we see a growth in the demand for appropriate insurance coverages to manage the numerous litigation proceedings. Short-term rentals and marijuana legalization are just two of the hot topics requiring strata corporations to adapt. Our panel will provide a broker, legal and consumer perspective on how strata corporations are coping with this rapidly changing strata industry . SEMINAR OBJECTIVES Discuss updates on ...

  • Understanding Personalities
    Personality types play a major role in people's career, and have a significant impact on our day-to-day interactions with those around us. Our personality determines why we act the way we do and why we react to various situations.  It determines our communication style, and the strengths and weaknesses we bring to our job.  A better understanding of the people around us can often allow a group of people to function better as a team, and it can stimulate a decrease in conflict.  Understanding Per ...

  • Introduction to Business Interruption Insurance - Webinar
    Learn how to read income statements and obtain information to apply to business interruption forms. Are you hoping to gain an understanding of business interruption indemnity concepts and forms? If so, this seminar is for you. Join us for this insightful seminar that will walk you through a simplified numerical example and give you the tools you need to work with business interruption insurance. You’ll leave this seminar  with an understanding of the conceptual components of a business interrupt ...

  • Introduction to Business Interruption Insurance
    Learn how to read income statements and obtain information to apply to business interruption forms. Are you hoping to gain an understanding of business interruption indemnity concepts and forms? If so, this seminar is for you. Join us for this insightful seminar that will walk you through a simplified numerical example and give you the tools you need to work with business interruption insurance. You’ll leave this seminar  with an understanding of the conceptual components of a business interrupt ...

  • Broker/Agent Licensing Prep Course: Weekend Warrior
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Kawartha/Durham Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, a convenient yet intensive Weekend Warrior (3 weekends) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Partic ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting! This intensive 7-day course is designed to assist students, new to the insurance industry, to pass the Agent or Broker - Basic Licensing Exam. We have small classes, with excellent results. Topics include: Principles & Practice of Insurance Property Automobile Liability Travel/Health Commercial RIBO Act Registration deadline: September 1 ...

  • Risk Forum 2017: GTA
    As insurance professionals, it’s vital that we are up-to-speed on local and global emerging risks, because it’s not just about managing risks today—it’s also about anticipating and preparing for future risks. Are you up-to-date on the latest in risk management? Join us for Risk Forum 2017: GTA, an exciting new event that will give you leading-edge risk information and unrestricted access to seasoned risk managers. You’ll find a lot of value in this combination of structured morning sessions on t ...

  • Anatomy of a Commercial Package Policy
    Are you new to commercial insurance, or interested in moving from personal lines to commercial lines? This seminar will take a practical look at commercial package policies, providing insight for the less experienced brokers, underwriters and adjusters working in commercial insurance, as well as those interested in broadening their knowledge of the coverages. Participants will learn the foundations of a commercial package policy including coverage extensions and gain confidence in explaining com ...

  • Managing Risk in a Connected Society
    This session examines how the emergence of the sharing economy, autonomous vehicles, smart homes and buildings are reshaping and redefining both the scope and nature of foreseeable insurable risk and the corresponding risk management solutions. The matrix of privacy security risk, commercial information security risk, network security risk, manufacturer liability, road maintenance liability, directors and officers liability, traditional motor vehicle and occupiers liability risk, all converge in ...

  • Powertalks "Replacement Value vs Repair Cost"
    " Replacement Value vs Repair Costs" Attend in person or via webinar Whether a residential or commercial property, the difference between repair costs, replacement costs and actual cash value plays an important role in the sale and underwriting of policies as well as the adjusting of claims. This presentation will discuss in depth differences between replacement cost policies and actual cash value policies.  This will help brokers and sales agents to better understand these coverage to best asse ...

  • Designing Commercial Insurance Programs
    CLASSROOM | BUILDING | TECHNICAL This seminar will focus on practical strategies and examples for designing commercial insurance programs: - Matching coverage to identified risks - How much insurance is enough - Selecting the deductible that works for your client - Package vs. monoline policies - Fitting coverages together for a seamless fit - "Add-on" coverages for mature insurance programs - Minimizing coverage gaps - File auditing tips to ensure you’re not missing anything RIBO Accreditation: ...

  • Certificates of Insurance and Interim Insurance Documents
    CLASSROOM | BUILDING | TECHNICAL This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on how to achieve greater efficiency and minimize paperwork, how to manage customer expectations ...

  • SABS Training for Non-Claims Professionals
    Ideal for non-claims professionals: Improve your knowledge of the SABS in this full-day seminar. Specifically designed for brokers, rehab personnel, law clerks and insurance professionals who are not in the day-to-day handling of claims. You will gain a high-level understanding of the SABS, regulation 34/10. This seminar will include an in-depth review of the SABS to get back to the basics of the policy and coverage available. Learning outcomes: Brief history of the SABS Application / Optional B ...

  • Autonomous Vehicles & Drones (Nanaimo)
    CLASSROOM | ENHANCING | TECHNICAL We are bringing together two industry relevant hot topics: Autonomous Vehicles & Drones! As insurance professionals, it is important to prepare now for the extensive changes automated vehicles is expected to ultimately bring to the industry. As well, drones have become very popular. So popular in fact that CBC reported that drones were the most popular Christmas gift last year. Autonomous Vehicles – Technology Driving Change Autonomous Vehicle technology is ...

  • Formation des formateurs
    L’Institut d’assurance de dommages du Québec vous offre une formation de 24 heures dûment accréditée par la Chambre de l’assurance de dommages, selon les normes en vigueur. La formation est présentée sur deux périodes telles que mentionnées ci-dessous et donne droit à 21 UFC en Administration. Formateur : Marc Nadeau, C.d'A.A., MBA, FPAA, CRM Cette formation s'étend sur trois jours aux dates suivantes: . Samedi 23 septembre 2017 . Dimanche 24 septembre 2017 . Samedi 30 septembre 2017 Critères de ...

  • Building Construction 101
    CLASSROOM | FOUNDATION | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don’t let the name "101" fool you — participants are calling this session a master’s course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully un ...

  • Broker/Agent Licensing Preparation Course
    Give yourself the best chance of success in your RIBO Level 1 or OTL exam. This 10 day course is designed to assist you, new to the insurance industry, to pass the Agent or Broker Basic Level 1 Licensing Exam. The licensing exam will be held on Friday, October 6 at 10:00 a.m. This is an intensive course and requires you to attend all classes as well as complete at home assignments which will be reviewed in class with your instructor, Lyall Bell, CIP. Here's what you'll need to succeed: 1.) All t ...

  • Fundamentals Series: 108 Condominium Conundrums
    Condo insurance is an often misunderstood product. Misconceptions are common and many stem from confusion about coverage provided by the Condo Corporation’s insurance vs. the unit owner’s condo insurance. Whether you’re a Broker, Underwriter or Adjuster, learn about this in demand product. Condo sales aren’t showing signs of slowing down soon and a condo is often the first time homebuyer’s step into the real estate market. Helping customers identify their needs and ensure proper coverage will go ...

  • CIP Society ADVANTAGE Live: Unique and Unusual Properties
    WEBINAR | ENHANCING | CURRENT TRENDS & ISSUES Partly due to skyrocketing real estate prices, but also due to concerns for the environment, and a yearning for a simpler life, the tiny homes movement has taken off, and with it, concerns about the proper way to insure tiny structures. Laneway homes , which are homes built into pre-existing lots, can help increase urban density and (theoretically) moderate house prices in urban cities, including Vancouver and Toronto, but what is the best way to ...

  • Effective Business Writing & Communication Skills
    Do you want to improve your writing and communication skills and write emails that are clear and concise? In this half day success series seminar, you will learn how to use your writing and communication skills to your advantage to become more effective and productive. Learning Objectives Become more effective at drafting emails that will get read by setting your tone, using plain language and cutting the fat Learn tips to use a professional, friendly and positive tone in your communication Revi ...

  • CIP Society ADVANTAGE Live: Unique and Unusual Properties
    WEBINAR | ENHANCING | CURRENT TRENDS & ISSUES Partly due to skyrocketing real estate prices, but also due to concerns for the environment, and a yearning for a simpler life, the tiny homes movement has taken off, and with it, concerns about the proper way to insure tiny structures. Laneway homes , which are homes built into pre-existing lots, can help increase urban density and (theoretically) moderate house prices in urban cities, including Vancouver and Toronto, but what is the best way to ...

  • ADVANTAGE Live: Unique and Unusual Properties
    WEBINAR | ENHANCING | CURRENT TRENDS & ISSUES Partly due to skyrocketing real estate prices, but also due to concerns for the environment, and a yearning for a simpler life, the tiny homes movement has taken off, and with it, concerns about the proper way to insure tiny structures. Laneway homes , which are homes built into pre-existing lots, can help increase urban density and (theoretically) moderate house prices in urban cities, including Vancouver and Toronto, but what is the best way to ...

  • La gestion du changement en assurance de dommages
    Contenu de la formation L’industrie de l’assurance subit des changements constants qu’il est parfois difficile de gérer. Il est donc important de comprendre le volet humain. Quel est notre rôle dans ces changements? Où se situe-t-on? Quelles sont nos préoccupations? Voici quelques questions qui peuvent avoir une incidence sur nos interventions auprès de nos collègues selon les préoccupations exprimées. Ce cours sera offert sous forme de cours magistral, d’activités personnelles et d’échanges per ...

  • L’effet wow de l’expérience client
    Contenu de la formation L’expérience client est bien plus qu’un concept à la mode. C’est dorénavant une des priorités stratégiques de beaucoup d’entreprises car le client d’aujourd’hui a un parcours différent du client d’il y a quelques années. Il est donc essentiel de comprendre les concepts de base, les outils de mesures utilisés et d’être capable de saisir la différence qu’ils peuvent avoir sur ses résultats. Ce cours sera offert sous forme de cours magistral, d’activités personnelles et d’éc ...

  • Sharing Economy: Implications for the Insurance Indusry
    CLASSROOM | ENHANCING | TRENDS The sharing economy is redefining traditional business relationships and reshaping consumer behaviour. As Airbnb becomes mainstream, are we past the tipping point of disruption? With insurtech and peer-to-peer start-ups on the rise, is the current insurance industry ready to innovate? Key findings of the Insurance Institute of Canada "Sharing Economy" report will be discussed. Our panel will also present on the regulatory challenges and on the municipalities' persp ...

  • Fundamentals of Commercial Lines Auto
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn’t have to be. Join us for this full-day seminar, covering everything you’ll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You’ll see the benefits of attending this seminar right away in your workplace: Brokers : comprehend the basics of commercial auto to provide s ...

  • Cyber Coverage Sales: Winning Approaches to Get Results
    Are your cyber sales efforts stalling when there should be a flood of new business? Do you struggle to have the cyber risk conversation with your clients, and never seem to get anywhere? Do you have clients that don’t understand just how much cyber risk exposure they have? If you answered "yes" to these questions, and would like to position your brokerage as a trusted advisor on cyber risks, this half-day PRO edge seminar is for you! Presented by Serge Solski, cyber risks expert within the insur ...

  • ProEdge Advanced Business Interruption
    CLASSROOM | ENHANCING | TECHNICAL Business interruption insurance is often perceived as a highly technical field, both difficult to sell and to service. As a result, it is a commodity that, although important to all risk portfolios, is undersold. This seminar aims to put aside the accounting and the numbers so that the insurance people in all disciplines can get a better handle on the how to’s of business interruption. Using case studies learners will get hands on practice determining coverage l ...

  • La gestion du changement en assurance de dommages
    Contenu de la formation L’industrie de l’assurance subit des changements constants qu’il est parfois difficile de gérer. Il est donc important de comprendre le volet humain. Quel est notre rôle dans ces changements? Où se situe-t-on? Quelles sont nos préoccupations? Voici quelques questions qui peuvent avoir une incidence sur nos interventions auprès de nos collègues selon les préoccupations exprimées. Ce cours sera offert sous forme de cours magistral, d’activités personnelles et d’échanges per ...

  • L’effet wow de l’expérience client
    Contenu de la formation L’expérience client est bien plus qu’un concept à la mode. C’est dorénavant une des priorités stratégiques de beaucoup d’entreprises car le client d’aujourd’hui a un parcours différent du client d’il y a quelques années. Il est donc essentiel de comprendre les concepts de base, les outils de mesures utilisés et d’être capable de saisir la différence qu’ils peuvent avoir sur ses résultats. Ce cours sera offert sous forme de cours magistral, d’activités personnelles et d’éc ...

  • Errors and Omissions Liability - Who, What, Where, Why and How
    CLASSROOM | BUILDING | TECHNICAL Learn the Who, What, Where Why and How of Errors and Omissions liability insurance. This seminar will discuss the role of E&O liability insurance products, who may have a need for coverage, various triggers and how the policy can add value for insureds. This seminar will help eliminate potential errors and omissions and will help in designing a commercial insurance program that provides the best 'fit' for the insured. Brokers will be able to discuss the benef ...

  • Twenty Questions - The Most Helpful Insurance Questions to Ask to Mitigate Risk
    CLASSROOM | BUILDING | TECHNICAL How do you get the information that you need to have a good understanding of your clients underlying risks? Attend this seminar and learn a non-traditional approach to gathering information on new and existing accounts. There will be a review of emerging risks areas that may impact coverage or highlight the need for additional coverage. This seminar will also highlight potential for errors and omissions and will help in designing a commercial insurance program th ...

  • Broker Level 2 Management Preparation Course
    Give yourself the best chance of success in your RIBO Level 2 management exam. This " preparation course" for individuals preparing to write the "RIBO – Unrestricted – Management " licencing exam. Learning outcomes: Understanding of the RIBO Act and Regulations Understanding of the Administration and Finance Operations of a Brokers Understanding of how to complete a RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Management" examination, an individual must ho ...

  • Negotiation Skills for a Win-Win Situation
    Are you constantly negotiating with people? Are you a good negotiator? Do you need to brush up on your skills? This seminar is addressed to all industry professionals who want to learn how to effectively continue their professional development. . This session will be of great benefit to Brokers, Agents, Property & Casualty Underwriters and Adjusters as negotiating skills are required for everyone in our industry. By the end of this session, you will : * be able to understand and apply the 10 ...

  • Solid Fuel Burning (Kingston)
    CLASSROOM | BUILDING | TECHNICAL Whether for ambience or for heating, solid fuel burning appliances are a common addition to homes throughout Eastern Ontario. If not properly installed and maintained, they can be a major cause of residential fires. Sold fuel-burning appliances in all their variations require extra care and handling by insurance professionals, including brokers, underwriters and adjusters. Join us to discover the many types of solid fuel-heating appliances and gain an understandi ...

  • Communicating With Tact and Sensitivity
    WEBINAR | BUILDING | TECHNICAL It's an old adage and it is so true. Communication is 10% of what we say and 90% of how we say it. How we say it is the biggest single determiner as to whether or not we accomplish our desired communication outcomes. Tact and sensitivity are a requirement in all workplace relationships. Effective communicators are effective influencers, and they are able to get more done with and through others. The ability to communicate with greater tact and sensitivity will impr ...

  • Negotiation Skills for a Win-Win Situation
    Are you constantly negotiating with people? Are you a good negotiator? Do you need to brush up on your skills? This seminar is addressed to all industry professionals who want to learn how to effectively continue their professional development. . This session will be of great benefit to Brokers, Agents, Property & Casualty Underwriters and Adjusters as negotiating skills are required for everyone in our industry. By the end of this session, you will : * be able to understand and apply the 10 ...

  • CIP Study Tips - From Start to Success
    Scary. Nervewracking. Queasy. Overwhelming. Are these words you've heard to describe some commonly experienced feelings when it comes to studying for and sitting CIP exams? Facilitated by Becky Wagner, CIP and experienced IISA Instructor, this workshop will offer you study tips and techniques to help you prepare for your upcoming Insurance Institute exams. It will also offer some stress relief by briefly explaining and demystifying some of the Insurance Institute computer based examination proto ...

  • Understanding Serious Injury: Enhanced New Format (5 days)
    New Program Format & Modules: We listened to your feedback, and have modified the format of the program to better suit your time constraints and availability. It still contains the same fullness and quality of content, but with a m ore manageable pacing , with less time away from your desk. Each of the five modules are now spaced out over a total of 10 weeks, to minimize disruption to your day-to-day job. Module 1 - Friday Oct. 6, 2017 Module 2 - Friday Oct. 20, 2017 Module 3 - Friday Nov. 3 ...

  • Broker/Agent Licensing Prep Course: In Class (Sudbury)
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Cambrian Shield Chapter - Insurance Institute of Ontario is pleased to offer students, new to the insurance industry, a convenient yet intensive two week Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. The class is instructed by ...

  • Ontario Auto: The Next Wave (IN-PERSON SEMINAR)
    David Marshall Speaks Ontario insurance professionals have felt the impact of the transformation in Ontario auto insurance in recent years—but there may be more changes coming. In April 2017, the government released a report by David Marshall, Ontario’s adviser on auto insurance, recommending possible next steps in Ontario auto reforms. Join us for an interactive discussion with David Marshall himself. He will share personal insights and views on his report, as well as possible government implem ...

  • Ontario Auto: The Next Wave (LIVE WEBINAR)
    David Marshall Speaks Ontario insurance professionals have felt the impact of the transformation in Ontario auto insurance in recent years—but there may be more changes coming. In April 2017, the government released a report by David Marshall, Ontario’s adviser on auto insurance, recommending possible next steps in Ontario auto reforms. Join us via webinar for an interactive discussion with David Marshall himself. He will share personal insights and views on his report, as well as possible gover ...

  • Understanding Property Claims Investigation
    Investigate claims more effectively with increased positive outcomes . From the ‘Understanding’ Series for Adjusters' How well a claim is investigated impacts the claimant, the adjuster and the insurer. A shallow investigation can lead to more time spent on the file and an unhappy client. Coverage analysis that is incomplete or doesn’t ask the critical questions will lead to increased leakage costs for the insurer—adding unnecessary effort and frustration to your job. By contrast, a thorough inv ...

  • Municipal Liability Claims from All Sides
    Join us for breakfast to explore the nuances of municipal liability claims as they relate to roads, sewers and sidewalks. By the end of the session, participants will gain: A solid understanding of the best practices for investigation, notices and what is needed for proactive, early and thorough file handling Knowledge of the most recent case law and court interpretations of liability and how to assess the conduct of both the claimant and the municipality PRESENTERS: Lee-Vansteenkiste, B.A.(Hons ...

  • Managing Broker Errors & Omissions
    CLASSROOM | ENHANCING | MANAGEMENT Learning Objectives: 1. Claim Cases of Major E&O Losses and How They Relate to all Brokers - Fines Flowers vs. General Accident - Bar-Don Holdings vs. Reed Stenhouse et al - Anderson vs. Canadian Mercantile Insurance Company - Crawford Ditching & Dozing vs. Canadian Surety Co. et al - Norlympia Sea Foods Limited et al vs. Dale & Company Limited - G.K.N. Keller Canada Ltd. vs. Hartford Fire insurance Co. et al - McNish vs. American Home - Firestone C ...

  • La gestion des risques de la responsabilité civile
    Contenu de la formation L’activité de l’entreprise donne naissance à des risques pesant directement sur son patrimoine, pouvant affecter ses actifs ou encore l’exposant à des poursuites en responsabilité civile. La gestion des risques, qu’ils soient accidentels ou aléatoires, permet la protection du patrimoine de l’entreprise en suivant une approche globale afin de respecter un niveau de coût compatible avec ses objectifs. Ce cours sera offert sous forme de cours magistral permettant d’éclairer ...

  • Le F.P.Q. no 4 : les changements 2018
    Contenu de la formation Après le F.P.Q no 1, c’est maintenant au tour du formulaire des garagistes F.P.Q. no 4 de se redéfinir en langage simplifié. Revu par le GAA en collaboration avec des experts de l’industrie, le F.P.Q. no 4 aura une nouvelle structure qui entraînera de nombreux changements dans le libellé. Ce cours sera offert sous forme de cours magistral et de périodes de questions permettant de comprendre les changements qui auront lieu en 2018 afin de conseiller adéquatement les assuré ...

  • Directors' & Officers' Liability
    Where does responsible oversight of corporations begin? What are the recent developments in Director Liability? This seminar will address the critical issues facing officers and directors today. You will gain the necessary tools to provide prudent insurance counsel and advice in a difficult and demanding legal environment. The session is geared towards junior commercial underwriters, claims professionals and commercial brokers. Today, under increased public scrutiny and in light of significant r ...

  • Broker/Agent Licensing Three Day Exam Prep Course: NEW!!
    Are you looking to boost your preparation for the Agent or Broker Licensing Exam? This three-day course is designed for students who already have a basic understanding of the broker/agent licensing study material. This is an intensive course which acts as a review or "refresher" on the key topics, including principles and practices, property, automobile and travel insurance. Note: This course is not intended for students with little to no previous insurance knowledge - they are recommended to ta ...

  • Risk Forum 2017: Conestoga Chapter
    CLASSROOM | BUILDING | TECHNICAL Join us for Risk Forum 2017: Conestoga Chapter, an exciting new event that will give you leading-edge risk information and unrestricted access to seasoned risk managers. Brokers, underwriters and managers are raving about previous Risk Forum 2017 spring events they attended in Ontario! "Piqued my interest in furthering my risk management skills and knowledge" – Broker, Hamilton/Niagara "Very informative! A new concept: melding various services and availability of ...

  • D & O....Get In The Know!
    T he directors and officers liability marketplace continues to evolve at a rapid pace. Increased competition has resulted in broadening coverage as companies look for a competitive edge. Join us at this seminar to review the D&O insurance contract with a focus on the latest coverage enhancements. This seminar is designed to bring you the very latest critical information and practical advice on directors' and officers' liability. You will address the critical issues facing directors and offic ...

  • La gestion des risques de la responsabilité civile
    Contenu de la formation L’activité de l’entreprise donne naissance à des risques pesant directement sur son patrimoine, pouvant affecter ses actifs ou encore l’exposant à des poursuites en responsabilité civile. La gestion des risques, qu’ils soient accidentels ou aléatoires, permet la protection du patrimoine de l’entreprise en suivant une approche globale afin de respecter un niveau de coût compatible avec ses objectifs. Ce cours sera offert sous forme de cours magistral permettant d’éclairer ...

  • Le F.P.Q. no 4 : les changements 2018
    Contenu de la formation Après le F.P.Q no 1, c’est maintenant au tour du formulaire des garagistes F.P.Q. no 4 de se redéfinir en langage simplifié. Revu par le GAA en collaboration avec des experts de l’industrie, le F.P.Q. no 4 aura une nouvelle structure qui entraînera de nombreux changements dans le libellé. Ce cours sera offert sous forme de cours magistral et de périodes de questions permettant de comprendre les changements qui auront lieu en 2018 afin de conseiller adéquatement les assuré ...

  • Lie to Me Interview Essentials & Linguistic Lie Detection - One day session
    CLASSROOM | BUILDING | INTERPERSONAL SKILLS If honesty is always the best policy, how come we don’t always get it? How important is it for us to learn the truth from our employees, managers and clients? Interviewing clients is an integral part of the insurance business. This session will teach you how to get the best out of interviews, how to gather information more accurately and comprehensively. It will also use Linguistic Lie Detection (LLD) techniques to teach you how to read the ‘interviewe ...

  • Lie to Me Interview Essentials & Linguistic Lie Detection - 2 day session
    CLASSROOM | ENHANCING | INTERPERSONAL SKILLS If honesty is always the best policy, how come we don’t always get it? How important is it for us to learn the truth from our employees, managers and clients? Interviewing clients is an integral part of the insurance business. This session will teach you how to get the best out of interviews, how to gather information more accurately and comprehensively. It will also use Linguistic Lie Detection (LLD) techniques to teach you how to read the ‘interview ...

  • Leading Insurance Coverage & Liability Cases (2016-2017)
    In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada, as he updates us at this PROedge seminar on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2016-2017 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Coverage I ...

  • Interview and Statement Taking & Origin and Casue - Fire patterns
    Interview and Statement Taking (9:30 a.m. – 12:00 p.m.) When it comes to structural fire and explosion investigations, there is often a gap between questions the adjuster asks and the information the investigator requires. When conducting an interview and taking a statement you may only have one shot to capture an uncontaminated version. The purpose of this seminar is to show you how to maximize the intake of information through a Cognitive Interviewing Process that will allow for an easier and ...

  • Effective Sales Techniques for Insurance Professionals (Cobden)
    CLASSROOM | BUILDING | TECHNICAL Do you have knowledge of specific sales techniques needed to effectively service clients? Do you understand the importance of cross-selling and up-selling? During this seminar, you will be given an overview of the "insurance sales professional" role as well as certain characteristic traits that a sales professional possesses. Using both personal lines and commercial lines examples, you will be led through the progress of a sale from the initial contact with the c ...

  • Fundamentals Series: 101 Insurance Fundamentals
    This seminar is a part of our Fundamentals Series – eight seminars that get to the basics of insurance, giving you a complete overview of the workings of the p&c insurance industry. Take a look at our seminar program to see how our other seminars can assist you to enhance your career. If you are new to insurance and have limited knowledge of the P&C insurance industry, this full day seminar is for you. Its purpose is to provide you an overview of the developments and functions of P&C ...

  • Fundamental Series: 104 - Down to Business with Commercial Property
    The complexities of commercial property insurance are many, and there are very few similarities with residential property insurance. How do you classify commercial property? How is the risk assessed? How are commercial property values established? These are critical questions without simple answers, because this line of insurance requires a breadth and depth of knowledge that takes time to acquire. Whether you’re making the move from personal lines to commercial lines insurance, or simply intere ...

  • CIP Society Fall Luncheon - Loss Control and Appraisal
    CLASSROOM | ENHANCING | TECHNICAL Join your industry colleagues for this annual fall event… Lunch overlooking Dow’s Lake and a thought-provoking discussion on approaches to loss control and current issues and trends in the industry. Learning Objectives: Residential appraisal process - inspection, interviews, recommendations Appraisal valuation Construction information - foundation, roof, plumbing, electrical, finishes, features Construction & reconstruction costs Security systems Loss contro ...

  • Building Construction 101
    CLASSROOM | BUILDING | TECHNICAL Building Construction 101 is designed to put the pieces of the construction types and insurance industry puzzle together. Don't let the name "101" fool you - participants are calling this session a master's course because of the vast and valuable information included. This half-day session breaks down the complexity of the construction types and the underwriting complexity around each type. You will engage in learning activities that will enable you to fully unde ...

  • Insuring Seasonal & Secondary Homes
    CLASSROOM | BUILDING | TECHNICAL Many policyholders have been captivated by the lure of owning a cottage for seasonal use or as a secondary residence. These homes range from a shack in the woods to large modern dwellings. As an insurance professional your challenge is to identify the risks associated with the various types of properties and to find the right insurance solution. Join us for this half-day interactive seminar to increase your seasonal and secondary home expertise. Learning Objectiv ...

  • Farm Insurance...It's the same, isn't it?
    Farm Insurance...It's the same, isn't it? November 7, 2017 8:30 am - 12 pm CDT Location: Insurance Institute of Manitoba, 303-175 Hargrave St., Winnipeg Contact Info: 204-956-1702 or iimmail@insuranceinstitute.ca SEMINAR CANCELLATION POLICY: No Refunds. Substitutions may be made 48 hours in advance. Note: The price of the seminar includes a continental breakfast upon arriving and morning refreshment

  • PROedge Seminar - Directors & Officers Liability
    CLASSROOM | ENHANCING | TECHNICAL Seminar Description: Corporate misfeasance both in the United States and Canada has resulted in significant legislative and judicial responses aimed squarely at the conduct of corporate directors and officers. This has highlighted the importance and need for directors’ and officers’ insurance and for understanding this seemingly complex area of regulation and liability. This course will provide an overview of the duties of directors and officers, the exposures f ...

  • Fundamentals Series: 105 In Good Company with Commercial Automobile
    Do you need an overview of the principles and concepts, as well as the technical side of commercial auto? Commercial lines auto insurance can seem complex at first, but it doesn't have to be. Join us for this full-day seminar, covering everything you'll need to know as a new industry employee, or as someone moving from personal lines to commercial lines. You'll see the benefits of attending this seminar right away in your workplace: Brokers: comprehend the basics of commercial auto to provide so ...

  • Communicating With Confidence
    WEBINAR | BUILDING | TECHNICAL In terms of effective communications, confidence is key. Many people feel the need to be more confident, but don't know how to get there. Confident people tend to get more of what they need from others and confidence itself is a significant influencing technique. This seminar helps the participant where a lack of confidence comes from and how to become a more confident communicator. This seminar will benefit all insurance professionals who would benefit from the ab ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • Gotta Love Millennials
    Time to challenge stereotypes about Millennials and take this demographic seriously. Yes, Millennials are different than their Boomer parents, with expectations and needs that challenge the way we do business with them. Poised to overtake Boomers as the largest population in Canada, Millennials are already the largest demographic in our workforce. Millennials are the most educated generation, the most diverse and the most connected generation in Western history. The oldest Millennials are now in ...

  • The Art of Persuasive Negotiation
    Do you want to be more assertive and improve your negotiation skills? If so, this session is for you! Negotiation skills are essential in daily interactions with others in order to reach important decisions, find solutions to disputes and reach "win-win" resolutions. Whether it be in your professional life or your personal life, you are almost certain to spend some time negotiating. In this engaging and valuable session, Jessica Naylor will demonstrate how persuasive negotiation skills can make ...

  • Cyber 101 - les bases des risques et des garanties
    Contenu de la formation Le cyber- risque devient rapidement un des risques les plus importants de notre société. Il est essentiel pour tous les membres de l’industrie de comprendre la terminologie, les différents types d’exposés ou encore la distinction entre une garantie « mono-ligne » et un avenant. Ce cours magistral permettra de saisir ces différents concepts tout en aidant à lire et interpréter une proposition d’assurance en cyber-risques. ChAD : 3 UFC en techniques d'assurance Barreau du Q ...

  • La conformité devient qualité
    Contenu de la formation Plusieurs lois et règlements régissent les faits et gestes des membres de l’industrie d’assurance de dommages. Il est important de bien les connaître afin d’être conforme, mais aussi afin d’offrir un service de qualité à nos assurés en se posant certaines questions comme par exemple : Comment se présente-t-on ? Que doit-on toujours inscrire dans nos dossiers ? Comment traiter les plaintes ou encore faire une bonne analyse de besoins ? Ce cours magistral permettra entre au ...

  • Insuring the Business of Farming
    Did you know that the agricultural and agri-food sector in Canada employs over 2.3 million people, accounting for 1 in 8 Canadian jobs? Did you know that this dynamic and innovative industry generates over $90 billion annually in related manufacturing jobs? It is the cornerstone of the Canadian economy and remains poised for continued success. Farms are unique entities that often require a combination of both farm and commercial insurance coverages.In this seminar you will learn more about the d ...

  • Cyber 101 - les bases des risques et des garanties
    Contenu de la formation Le cyber- risque devient rapidement un des risques les plus importants de notre société. Il est essentiel pour tous les membres de l’industrie de comprendre la terminologie, les différents types d’exposés ou encore la distinction entre une garantie « mono-ligne » et un avenant. Ce cours magistral permettra de saisir ces différents concepts tout en aidant à lire et interpréter une proposition d’assurance en cyber-risques. ChAD : 3 UFC en techniques d'assurance Barreau du Q ...

  • La conformité devient qualité
    Contenu de la formation Plusieurs lois et règlements régissent les faits et gestes des membres de l’industrie d’assurance de dommages. Il est important de bien les connaître afin d’être conforme, mais aussi afin d’offrir un service de qualité à nos assurés en se posant certaines questions comme par exemple : Comment se présente-t-on ? Que doit-on toujours inscrire dans nos dossiers ? Comment traiter les plaintes ou encore faire une bonne analyse de besoins ? Ce cours magistral permettra entre au ...

  • Broker Management Licensing Preparation Course
    Take this rare opportunity to take our "RIBO-Unrestricted-Management" licensing preparation course locally in London. You will learn: RIBO Act and Regulation Administration and Finance RIBO form 1: Financial Statement To make an application to write the "Unrestricted – Management" examination, an individual must hold a RIBO registration restricted to "Acting Under supervision" or "Unrestricted – Technical Only" and have been actively employed for at least two (2) years with a RIBO registered fir ...

  • L'assurance agricole : Les bases des risques et des garanties
    Contenu de la formation L’agriculture est une des sphères importantes de l’économie du Québec depuis très longtemps. Les besoins en assurance sont complexes et variés dépendamment du type de produit agricole. De plus, cette industrie est en constante évolution afin de d s’adapter aux changements technologiques et climatiques. Il est important de bien connaître les risques de nos assurés et de leur offrir un produit adapté à leurs besoins. Ce cours sera offert sous forme de cours magistral et de ...

  • La Jurisprudence 2017
    Contenu de la formation Depuis près d’une décennie, Me Jean Fortier, enseignant à la Faculté de Droit de l’Université Laval et avocat de pratique privée, nous présente annuellement les jugements rendus en assurance de dommages par les tribunaux. Dans un langage compréhensible et avec sa vigueur habituelle, il vulgarise les principales causes de la jurisprudence 2016. Il est accompagné de sa collègue Me Maude Bureau. Ce cours sera offert sous forme de cours magistral et de partage d’exemples conc ...

  • L'assurance agricole : Les bases des risques et des garanties
    Contenu de la formation L’agriculture est une des sphères importantes de l’économie du Québec depuis très longtemps. Les besoins en assurance sont complexes et variés dépendamment du type de produit agricole. De plus, cette industrie est en constante évolution afin de d s’adapter aux changements technologiques et climatiques. Il est important de bien connaître les risques de nos assurés et de leur offrir un produit adapté à leurs besoins. Ce cours sera offert sous forme de cours magistral et de ...

  • La Jurisprudence 2017
    Contenu de la formation Depuis près d’une décennie, Me Jean Fortier, enseignant à la Faculté de Droit de l’Université Laval et avocat de pratique privée, nous présente annuellement les jugements rendus en assurance de dommages par les tribunaux. Dans un langage compréhensible et avec sa vigueur habituelle, il vulgarise les principales causes de la jurisprudence 2016. Il est accompagné de sa collègue Me Maude Bureau. Ce cours sera offert sous forme de cours magistral et de partage d’exemples conc ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • Essential Management Skills
    CLASSROOM | ENHANCING | MANAGEMENT/LEADERSHIP Leading others is challenging, having the skills to lead others, makes the challenge enjoyable and rewarding. Essential Management Skills provides aspiring, new and even experienced managers with the concepts, tools and personal insights to become truly effective in their role. Gain a deeper understanding of your role as a manager and what it takes to lead. Recognize how to best adapt your style to meet the unique needs of each of your direct reports ...

  • Essential Management Skills - Jan. 30 - Feb. 1, 2018 (Edmonton)
    Leading others is challenging. Having the skills to lead others makes the challenge enjoyable and rewarding. Moving from career professional into the role of management is an exciting step in one’s career. As you make that shift, your role and the skills you need to be effective will change. New managers must work hard to adapt to the challenges of managerial work and their new network of relationships and responsibilities. The transition into management requires changes in the way you work; com ...

  • Teaching & PresentationTechniques
    Do you need to enhance your teaching and facilitation skills? If so, this four-day certificate program is for you. (All Fridays in February 2018) This instructional course will give you the resources needed to understand your audience, prepare your lessons and outcomes and be an overall better trainer or instructor. It is also used to develop instructors for the Insurance Institute CIP class programs. Section 1: Introduction to Adult Learners and Training / Planning - Understanding how adults le ...

  • Leading Insurance Coverage and Liability Cases
    CLASSROOM | BUILDING | TECHNICAL In the dynamic and evolving world of p&c insurance, it’s vital that you stay up-to-date with the latest industry trends. Join Mario Fiorino, Senior Council of the Insurance Bureau of Canada as he updates us on the most current and relevant information over the past year. You will navigate through the leading coverage and liability decisions of 2016-2017 dealing with the following issues: Coverage Interpretation under the Commercial General Liability Policy Co ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • Understanding Case Law
    Are you equipped to effectively prepare a comprehensive file in anticipation of negotiation, settlement or litigation? The Insurance Institute and the Ontario Insurance Adjusters’ Association have once again partnered up and have developed a third certificate program for adjusters! This seminar is suited for adjusters and claims professionals who want to gain the knowledge and skills to expertly source, interpret and apply case law. If you are an experienced underwriter or broker, you will appre ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...

  • Broker/Agent Licensing Prep Course: In-class
    Are you looking to start a new career as an insurance broker or agent? Don't miss the opportunity to prepare for your licensing exam in a classroom setting. Conestoga Chapter - Insurance Institute of Ontario is pleased to offer students, new to the Insurance Industry, an intense two week (10 days) Agent (Other than Life) and Broker (Entry Level 1- "Acting Under Supervision") program. The program is designed to prepare students for the Agent and Broker exam. Participants will benefit from these l ...