At the Forefront - Adapting to Changing Customers
Park Inn by Radisson Toronto-Markham
555 Cochrane Drive, Markham, ON, L3R 8E3
Date and Time: May 23, 2017 8:00 am - 9:45 am
GTA NORTH LOCATION
There is significant change happening in the insurance
industry right now—and customers are one of the main driving forces behind it.
Today’s customer is digitally-savvy and wants to be able
to conduct their business when they want, where they want and on the medium or
channel of their choice. They have higher expectations: they want the
transparency to compare products, flexible products that adapt to their changing
needs, and more control.
If we want to stay competitive, it’s imperative
that we get serious about customer engagement and start providing the value and
service that customers want.
In this At the Forefront, Jason Storah, EVP, Broker
Distribution of Aviva Canada will go through how to deal with this potential
disruption to our industry and ensure that our business is positioned to deal
with the changing customer.
President, Broker Distribution, Aviva Canada
In his current role, Jason leads broker distribution
nationally with the regional Senior Vice Presidents reporting directly to him.
Since joining Aviva in 2004, Jason has worked across a number of business and
finance related roles, most recently as Senior Vice President, Broker
Distribution, Ontario Region. Prior to joining Aviva, Jason held a number of
business and operations roles at RSA in North America, South America and Europe.
He holds a Bachelor of Arts degree in economics from Newcastle University in the
UK, and he speaks fluent
price of this event includes a buffet
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enrollment. Substitutions welcome. Sorry, no refunds.