At the Forefront - Adapting to Changing Customers

Park Inn by Radisson Toronto-Markham

555 Cochrane Drive, Markham, ON, L3R 8E3 [Map]
Date and Time: May 23, 2017 8:00 am - 9:45 am

GTA NORTH LOCATION

There is significant change happening in the insurance industry right now—and customers are one of the main driving forces behind it.

Today’s customer is digitally-savvy and wants to be able to conduct their business when they want, where they want and on the medium or channel of their choice. They have higher expectations: they want the transparency to compare products, flexible products that adapt to their changing needs, and more control.

If we want to stay competitive, it’s imperative that we get serious about customer engagement and start providing the value and service that customers want.

In this At the Forefront, Jason Storah, EVP, Broker Distribution of Aviva Canada will go through how to deal with this potential disruption to our industry and ensure that our business is positioned to deal with the changing customer.

Presenter:
Jason Storah
Executive Vice President, Broker Distribution, Aviva Canada

In his current role, Jason leads broker distribution nationally with the regional Senior Vice Presidents reporting directly to him. Since joining Aviva in 2004, Jason has worked across a number of business and finance related roles, most recently as Senior Vice President, Broker Distribution, Ontario Region. Prior to joining Aviva, Jason held a number of business and operations roles at RSA in North America, South America and Europe. He holds a Bachelor of Arts degree in economics from Newcastle University in the UK, and he speaks fluent Spanish.

The price of this event includes a buffet breakfast.

Reserve your spot. Register today!

Cancellation Policy
The Institute reserves the right to cancel due to insufficient enrollment. Substitutions welcome. Sorry, no refunds.