Appeals are intended to assist students who were unsuccessful in a course, or students who perceive their exam to be of an honours callibre, by having their exams reviewed by another independent reviewer. Appeals are not designed to otherwise improve students' standing by a grade or two. Appeals ensure the accuracy and fainess of the calculations and grading and are not a re-marking of the exam. Appeal information will help students understand their grade, but is not intended to be sufficiently comprehensive for review or study purposes.
Re-evaluation - $115.00 + GST/HST
Re-assessment - $90.00 + GST/HST
Re-calculation - $25.00 + GST/HST
Click here to print and submit an appeal request by mail.
Appeals - Paper-based Examinations
There are three options for students who wish to appeal their final exam grade. An appeal request must be received at the Institute within 30 days of the publication date on the website. Examination answer books are not returned with any of the appeal options.
A re-evaluation is available to students who obtained an unsuccessful final grade (X, Y, or Z). Students requesting a re-evaluation will be provided with an analysis of their answers by an independent reviewer. The analysis will refer students to the appropriate area of the text and outline what students should have included for a more complete answer. Re-evaluations include a check of the addition, transposition of marks, and an assessment of the accuracy of the original marking.
A re-assessment is available to all students, regardless of final grade. Re-assessment includes a check of the addition and transposition of marks. Students will be advised of the questions where they scored less than 60%, after those questions are reviewed to ensure the original marking was representative of the answer provided by the student. Students who request a re-assessment are not eligible to request a re-evaluation afterwards. Students who have been successful in the course may request a re-assessment in order to achieve an Honours (H) grade only.
A re-calculation is a double-check of the addition and numerical transposition of marks from inside the booklet of the final exam. This appeal is available to all students, regardless of final grade. Students who request a re-calculation are still eligible to request either of the other two appeals, provided the other request is received within the required time frame.
Appeals - Computer-based Examinations
There are two options for students who wish to appeal their final computer-based examination grade: re-evaluation and re-assessment. An appeal request must be recieved at the Institute by the following dates:
January 31 for the December exam session
May 31 for the April exam session
August 31 for the July exam session
A re-evaluation is available only to students who obtain an unsucessful final grade (X, Y, or Z). The re-evaluation is done by an independent reviewer who checks the addition of marks and completes an assessment of the accuracy of the original marking and an analysis of the student's performance on all learning objectives tested on the final examination. Learning objectives at the beginning of each study in the course textbook identify for students the key areas they are to focus on and may be examined on.
A re-assessment is available to all students, regardless of final grade. The re-assessment includes a check of the addition of marks and a review of the student's performance on the learning objectives for which the student scored less than 60%. Students who request a re-assessment are not eligible to request a re-evaluation afterward. Students who have been successful in the course may request a re-assessment in order to achieve an honours (H) grade only. The re-assessment to honours will include a review of the student's performance on the learning objectives for which the student socred less than 80%.
• Appeals rarely change the original result, as great care is taken with the marking and a system of checks and balances is in place to prevent oversights. The original marking will be carefully reviewed to ensure fairness and accuracy. In the event that a re-calculation, re-assessment, or re-evaluation produces a passing grade from a failing grade or an H grade is achieved, the full fee will be returned.
• Only the answer paper to the final examination can be re-evaluated, re-assessed, or re-calculated.
• Students who are eligible to rewrite a failed examination should register for the rewrite when applying for re-evaluation or re-assessment to avoid missing the entry deadline date. If the result of an appeal is not available prior to the examination, the student may request that the rewrite be deferred to the next session.
• General Insurance Essentials (GIE) examinations are not eligible for review.
• It is The Insurance Institute of Canada’s policy not to return answer papers or copies thereof. However, in jurisdictions where there is a requirement at law to return answer papers, a copy will be returned to students upon receipt by The Insurance Institute of a request in writing and the fee of $50.00 plus GST or HST per exam paper. This request is to be received within 30 days of the publication date indicated on the notice of result. Once a student acts upon this legal requirement, there will be no further appeals, discussion, or review of the student’s answer paper or marks.